Director of Food & Beverage

- Manage F&B department ensuring high standards of service and maximizing profitability.

- Prepare the annual business plan and budget details.

-Take full responsibility on Revenue and GOP budget assigned by GM and BOM

- Monitor the F&B budget and manage corrective action where necessary.

- Creating the packages, tactics in order to achieve the approved budget.

- Create the SOPs to well organize the events with other relating departments.

- Actively participate in all related Marketing activities to ensure maximum exposure for all the outlets, including the development and implementation of the department’s annual and monthly promotions calendar

- Constantly seek to identify unmet Guest’s needs and work towards developing new/improving current products and strategies to sustain our competitive advantage

- Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned

- Maintain an efficient and effective administrative system.

- Take responsibility to set F&B policies and procedures and ensure all manuals are up to date.

- Create the F&B SOPs regarding the customer care, upselling and daily revenue management

- Be visible in the operation and ensure implementation of set service standards

- Ensure all Guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for complimentary F&B items and refunds

- The job details will be discussed during interview process.

• Good opportunity for learning and development

• 12 annual leaves, 8 days off per month

• Duty meal, uniform provided by Company

• Insurances as per law

• Accident Insurance 24/7

• Dormitory for staff (terms and conditions applied)

• Other benefits will be shared in the interview

• Minimum 5 years' related experience in a similar capacity in luxury 5* Hotel/ Resort

• Prior experience in managing large catering / banquet operations will be an added advantage

• Leadership skills with an ability to train, motivate, and create a team effort

• Strong financial acumen

• Decision making and problem solving

• Must be fluent in Vietnamese and English

• Must be flexible with work schedule, including extended hours, weekends, and holiday

Hotline: 0984 84 22 00