Banquet Attendant - Novotel Hanoi Thai Ha

Banquet Operation

• Organize and transport all supplies required for the set-up of a function

• Assist in the set up and break down function rooms according to standard operating procedures

• Prepare and ensure mise-en-place is complete

• Deliver F&B/banquet services in accordance to departmental standards and procedures

• Ensure that all service and storage areas are kept safe, clean and locked

• Report any complaints, incidents or any other irregularities to management

• Perform functions of cashiering and dispensing of beverages as assigned

Other Responsibilities

• Be well versed in hotel fire & life safety/emergency procedures

• Attend all meetings and trainings as assigned by management

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Assist Food & Beverage Outlets in their operations within peak times when needed

• Maintain complete knowledge of all F&B services, outlets and hotel services/features

• Perform other duties assigned by the Management of the Hotel

• Establish and maintain effective employee working relationships

Benefits

• Competitive salary & service charge

• 12 annual leaves per year

• Working 9 hours per day, 5 days per week

• Social insurance, medical insurance, unemployment insurance

• 24/7 health care and accident insurance during the term of labour contract

• Annual staff outing

• Accor Training & Career Development

Requirements

• Working experience as a Banquet Attendant or similar role

• Must have basic English skills

• Customer service attitude

• High school or equivalent education

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