E-Commerce Supervisor

- Use sales techniques that maximize revenue while maintaining existing guest loyalty to BWP, including up-selling.

- Answer, record, and process all guest calls, requests, questions, or concerns.

- Write and edit product content that will be published on e-Commerce websites/portals.

- Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.

- Work closely with different teams (marketing, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.

- Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.

- Be a subject matter expert to assigned product categories.

- Identify SEO best practices regarding inventory, pre-orders, and pricing policies.

- Monitor changes in booking sales.

- Ability to multitask and meet deadlines while maintaining attention to detail.

- Perform general office duties to support Sales & Marketing.

• An attrative salary and benefit package will offer to successful candidates.

• Professional environment, having chance to promote.

• Other benefit arrcording to company policy and Law Labor.

• Activity: Birthday Party, Year End Party...

• Pleasant personality, very guest oriented.

• Ability to work mainly on stable hours but also at time of events, evening and week-ends when needed.

• Marketing and digital savvy

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the resort and the brand.

• Problem solving and organizational abilities.

• Proficient in the use of Microsoft programs.

• Good listening skill

• Good writing skill in Vietnamese and English. Any other language is a plus but not mandatory.

• Good spoken skill in Vietnamese and English. Any other language is a plus but not mandatory.

• Diploma or Vocational Certificate in Hospitality Management and or understanding of Revenue Management.

• Experienced in sales & marketing functions either as an E-Commerce Executive.

• 1 years’ experience in sales & marketing.