Spa Receptionist - Lễ tân bộ phận Spa

CUSTOMER RELATIONSHIP

Ensure every customer is resolved to the standard of professional perfection and efficiency.

Greet customers with courtesy when possible.

Provides information on facilities, services and special events available: promotions, gratitude ..

Create internal and external customer relationships by showing fast and courteous service.

FINANCE

Control and be responsible for handling transactions at the reception desk.

Supervise and control the inventory of supplies and support Spa Managers to order products on a regular and timely basis

MANAGEMENT

Answer all phone calls and questions quickly and professionally.

Record and transfer messages if the contact person is not present.

Handle changes in the Spa as directed by the management.

ADMINISTRATION

Perform administrative tasks related to the reception, encourage the search for improvement measures to improve work efficiency.

Know and adhere to hotel policies regarding fire prevention, hygiene, safety and health.

Other tasks assigned by management

REPORTING AND SALES

Ensure departmental and exchange correspondence reports are completed on time and accurately.

Actively implement promotions and promote sales of services and products

Annual leave / year / Nghỉ phép năm

- Birthday leave / Nghỉ ngày sinh nhật

- Public holidays allowance / Thưởng lễ

- Service charges / Phí phục vụ

- 13th month salary / Lương tháng 13

- Yearly bonus / Thưởng hàng năm

- Annual health check / Khám sức khỏe định kỳ hàng năm

- Accident insurance / Bảo hiểm tai nạn

Good English skill and more foreigner language is advantage.

Has an agile, enthusiastic, reliable, considerate and thoughtful style when supporting customers.

Always smile, have fun with guests even when talking on the phone or talking directly.

Always know how to control yourself, control your emotions and be patient in difficult situations. Be gentle, friendly with everyone ..

Contact Us:

Phone: 0258 3 989 495

Zalo OA: Tuyển dụng The Anam Cam Ranh

Address: The Anam, Long Beach, Northern Peninsula Cam Ranh, Cam Hai Đong ward, Cam Lam town, Khanh Hoa province.