Quản lý kinh doanh mảng tiệc và khách đoàn - Sales manager (Coporates and Events)

Địa điểm làm việc: Khách sạn Peridot Grand 33 Đường Thành, Hoàn Kiếm, Hà Nội

• Check Room availability to control room to sale

• Check Event forecast, manage and fill events calendar

• Handling outstanding work

• Check email/zalo and handle new requests

• Build and maintain customer relationships, contact customers who have used the service to take care and exploit new needs if they have.

• Searching new customers who need to organize events, go to fanpages and groups on social networks to find individual and business customers with specific needs such as finding a venue for an opening party, birthday, group meeting….

• Find out more about the market in the same segment to have sales plan and give the customer the good rate and service to win deal

• Escort Agency/ company come to hotel for sitecheck room and event

• Planning sales activities: to concentrate in selling, conduct sales calls to introduce hotels facilities, packages, seeking business leads.

• Handling paper work: Contract, Rate Offer , maintain BEO (banquet event order) for each booking, negotiate contracts and assist with accounts receivable

• Work with team to recheck all task need to be ready before event happen, collaborate with Chef/FBM on menu requests/ special requests, Work with the marketing team to develop promotional materials.

• To parrticipate in the design of the annual business plan, helping the Director of sales, with a previous research, investigation and analysis of the market trends of their sales area.

• To assist DOS in achieving monthly and year end Budget and maximizing profits by securing business.

• Prepare the occupancy forecast in order to establish a correct price policy, adapted to the different potential customers (group, key accounts, agency…) and with the approval of the General Manager.

• Organize correctly and execute with success the visits to the client, review the visit reports for finally suggest corrective actions in order to achieve the goals.

• Coordinate and follow up the presence of the hotel at the tourism fairs, expositions, conventions events, and promotional trips according to the program established in the marketing plan.

b. Những trách nhiệm khác / Other duties and reponsibilities

• Strictly comply with the regulations and procedures for Fire Prevention and Emergency Situations of the Company/Hotel

• Strictly implement working procedures and policies of the Company/Hotel

• Fully participate in meetings and training programs required by the Hotel Board of Directors.

• Come to work fully and on time according to the assigned work schedule

• Maintain standards of appearance, personal hygiene and uniform during work hours

• Perform other tasks directed and assigned by the Hotel Board of Directors and Head of Department.