Bellman

• To report directly to the Bell captain, the Bell Man is directly responsible for the day to day operations of the Bell Man Desk whilst on duty. On a broader scale the Bell Man is to ensure that all of the hotel’s guests and visitors are greeted, attended to and assisted with a level of service that is professional, yet friendly and genuine and second to none. The Bell Man is also to ensure that guests and visitors are made to feel comfortable and welcome “at home” on arriving and departing the hotel.

RESPONSIBILITIES AND MEANS

• The Bell Man is responsible and accountable for all operations in relation to the Bell Man Desk whilst on duty. All duties tasks performed are to be procedurally correct, timely and of a consistently high quality. The Bell Man must also ensure that through personal presentation, effective and efficient work practices and guest service standards, that the guests “first” and “last” impressions of the Hotel are lasting ones of genuine warmth and friendliness and of high standards.

• To be ready and responsible to perform any other duties as designated or required by Management from time to time.

- 05 working days or 40 hrs per week

- Social - Health Insurance per labor law

- Pre-Opening Allowance ( when open, Service charge Bonus will apply )

- Meal Allowance on duty ( 03 meals per day if stay at staffhouse )

- Uniform

- Free Accommodation at nice, modern and comfortable staff house.

- Telephone allowance ( depend on positions)

- On board Travel expense support

- Employee of the Month / Quarter / Year Award

- Birthday Celebration

- Year end Bonus, KPI Bonus

- Year End Party

- International working environment with many Expatriates

- Free to attend English Courses at the Hotels to improve your communication skill.

- Special discount with Accor property after 06 months of employment

- Excellent opportunities for Career Development with Accor Group as it is # 1 in Asia & Vietnam in term of number of managed property.

At the moment, Accorhotels group has around 4300 hotels over the world in 100 countries

In Vietnam, Accor has 25 hotels from The North to the South, in 2019 we open 10 more hotels in Vietnam.

ACCORHOTELS OPEN 1 HOTEL EVERY 33 HOURS WORLDWIDE

- Graduated from Vocational/College/University and/or with similar working experience in 04 -05 star Hotel/Resorts.

- Office computer literacy.

- Good command in English.

- Teamwork, Interpersonal, Guest Complaint Handling Skill.

- Ability to deal with staffs/ customers professionally.

- Excellent in service mind oriented.

Please send your resume in English / Vietnamese.

Vui lòng gửi CV bằng tiếng Anh hoặc tiếng Việt.