Duty manager | Quản lý ca trực

• Hạn nộp: 28/02/2025
• Mức lương: 13.000.000đ - 15.000.000đ

Thông tin cơ bản

Mô tả công việc

• Ensuring the smooth operation and proper administration of the departments.
• Handling complaints and emergencies, reporting to superior immediately.
• Cultivating and maintaining a close relationship.
• Assisting Security Department any hotel’s security circumstances.
• Participating in the activities of the Front Office personnel whenever necessary.
• Ensuring requests from guests are duly accorded.
• Ensuring all reports and log book entries are followed up.
• Conducting daily briefing.
• Cooperating with Security for checking guest rooms whenever necessary.
• Conducting training for new staff and identifying areas of weakness.
• Checking all mail, fax and letters are promptly delivered.
• Maintaining tidy and neat working areas.
• Checking on grooming standard of all Front Office staff during hours of duty.
• Making rational decisions, bearing in mind the company's policies and procedures in circumstances where there is an incident in the hotel.
• Performing any other duty required by guests Front Office Management.

Quyền lợi được hưởng

- Dynamic, professional & open minded working environment.
- Joining training courses according standard of AccorHotels.
- Good salary, benefits and bonus.
- Have annual physical examination.
- Supporting shift meals at staff canteen

Yêu cầu công việc

• Possessing Diploma in Hospitality or above.
• Over 1 years experience in applied positions at international standard hotels.
• Very good command of English & Microsoft Office.
• Good negotiation & leadership & training & communication skills.
• Attention to detail; Good team player.
• Enjoying problem solving and serving customers.
• Ability to work split shift, under time pressure and complete projects in due time.

Yêu cầu hồ sơ

- Letter
- Resume
- Health certificate within of six months
- Curriculum vitae in Vietnamese certified by local People’s Committee
- ID card

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