Hostess
- Hạn nộp: 31/12/2024
- Mức lương: 5 - 8 triệu
Thông tin cơ bản
2
Quận 1 - TP HCM
Làm theo ca
Nhà hàng/ Bar/ Pub
Tiền sảnh
Nhân viên
21/12/2024 18:17
Mô tả công việc
- Welcome the guest and assure the liaison between guest and service staff (captain/waiter). Maintain the outlet’s information update in term of reservation, attendance, month end report.
- Greet the guest promptly, courteously, graciously with eye contact, a smile and good posture.
- Handling guests without reservations or those waiting for others to join them.
- Seat the guest promptly at a table pre-set for the number in the party and according to guest preference.
- Be knowledgeable on the menus, drink, wine list explanation and beverage service.
- Proper care and usage of telephone for out of sight communication.
- Monitoring guest history and inform the manager of a guest’s special occasion, birthdays, anniversaries, dietary preferences and allergies.
- Provide quick and efficient service to all guests and up keeping Restaurant Standards.
- Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
- Ascertain guest's satisfaction and handle any glitches which may arise, informing a manager of the situation and how it was resolved.
- Personally handle all guests’ complaints to note exactly what happened and solution(s) in the glitch form and notify the Manager.
Quyền lợi được hưởng
Mức lương cao tương xứng theo năng lực, hoa hồng, phụ cấp
Chế độ thưởng thành tích và tăng lương khi gắn bó lâu dài với công ty
Môi trường làm việc chuyên nghiệp và làm việc với khách hàng quốc tế
Tham gia BHXH-BHYT
Yêu cầu công việc
- Good communication skills in English
- Female, 1.62m and above, good - looking, shining sparkling and energetic appearance
- Experience preferred but not essential
- Fresh graduates are encouraged to apply & training will be provided for successful candidates
- Friendly, hard working, able to work under pressure
Yêu cầu hồ sơ
CV
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- 19 Đường Lê Thánh Tôn, Bến Nghé, Quận 1, Ho Chi Minh City, Việt Nam
L Concepts was born out of a desire and passion to do great things in the F&B space by developing and offering unique gastronomic experiences. L Concepts currently owns and operates a collection of leading lifestyle concepts, restaurant brands and franchises including L’Usine, ‘NAMO and Sizzlin’ Steak. Driven by its vision to be a leading player in the premium casual dining segment, L Concepts continues to focus on innovation and operational excellence as part of its ambitious growth strategy.
Thông tin liên hệ
- HR Dept