Front Office Manager

• Hạn nộp: 25/11/2024
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

- Monitor, control and directly impact the room situation in connection with reservation, daily occupancy and room’s availability to ensure maximum revenue through effective yield management.

- Provide necessary input and vision to key departments to ensure correct room rates, business segmentation and occupancy are achieved as per the business plan.

- Participate in the inspection and checking the preparation for VIP’s, and ensure that they will receive proper treatment as VIP during their stay.

- Responsible for setting the department training tools such as Job Descriptions, standards and procedures and a comprehensive training program as a guideline for the department operations.

- Do a daily inspection and control to all Front Office sections, ensure that Front Office Employees perform their daily duties according to required standards. Check and ensure that consistency and correct procedures in the service for guest is maintained from the reservation stages to the final departure.

- Keeps total control of the daily room inventory, all room reservations and extensions during peak occupancy. Keep control over the rooms sold and decides closing dates.

Quyền lợi được hưởng

- Monthly service charge

- Friendly & free accommodation and nutritious meals

- Hotel uniform

- HODs benefit package

- Employee benefit card offering discounted rates in Accor Hotels

- Develop your talent through learning programs by Academy Accor

- Dynamic, professional working environment and a supportive team

- Opportunity to grow within your property and across the world

Yêu cầu công việc

Knowledge and Experience:

- Diploma education or similar educational qualification

- Clean criminal record

- Minimum 2 years of experience in a management position in the hotel or related field

- Good reading, writing and oral proficiency in English language

- Ability to speak other languages and basic understanding of local languages will be an advantage

- Good working knowledge of MS Excel & Word

Competencies:

- Strong leadership, interpersonal and training skills

- Strong health and agile manner

- Good communication and customer contact skills

- Results and service oriented with an eye for details

- Ability to multi-task, work well in stressful & high-pressure situations

- A team player & builder

- A motivator & self-starter

- Well-presented and professionally groomed at all times

Yêu cầu hồ sơ

Interested candidates kindly apply on Hoteljob.

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