Korean Guest Relations Officer/ Korean Speaking Guest Relations Officer

• Hạn nộp: 30/06/2024
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

• Plan and co-ordinate the provision of friendly, efficient services to guests 

• Schedule activities for guests 

• Plan and co-ordinate all promotional activities targeting clients 

• Trace relevant statistics about clientele 

• Co-ordinate and supervise all activities for guests 

• Assist with check-ins/check-outs of clients 

• Greet Guests upon arrival 

• Room Guests 

• Cover guest relations desk 

• Assist guests with airline bookings and reconfirmation’s 

• Assist all departments in being receptive to the needs of guests 

• Attend recreation activities when necessary 

• Plan and conduct group and function rundown meetings 

• Assist in any other duties when required by the Guest Relations Manager 

• Assist with translations (information; guest directory; menus etc) as required 

 • Provide feedback from Guests to Manager for action

Quyền lợi được hưởng

BENEFIT:

• Full salary; service charge and social insurance contribution in probation period
• Attractive salary and insurance package
• Opportunity to work with a great team of people and career growth in the world’s largest luxury hotel brand
• Opportunity to join international training and development programs
• Delicious and nutritious meal at Hotel’s Social Café
• Sleeping Lounge for Employee
• Laundered uniform provided by Hotel
• Pre-employment health check and annual health check
• Birthday gift and Allowances on other special events
• Free parking
• Recognition program with valuable gifts
• Summer vacation and many team building activities
• Hotel discounts worldwide at all IHG Hotels and Resorts
• Unlimited Food & Beverage discount at Restaurants and Bars in Hotel
• Other benefits according to Hotel’s policy

Yêu cầu công việc

Required Skills:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 

• Good command of Korean/ English

• Proficient in the use of Microsoft Office 

Qualifications: 

• Bachelor Degree in Hotel Management, Business Management or equivalent

 Experience:

• 3-year experience in customer service/ hospitality

Yêu cầu hồ sơ

Please send your CV (recent photo attached) to: 

 • Send directly at HR Department: B1, Keangnam Hanoi Landmark72 Tower, Pham Hung Str, Nam Tu Liem, Hanoi 

 • Telephone No.: 024 3275 3464

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