Japanese Guest Relations Officer

• Hạn nộp: 30/10/2024
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

• Plan and co-ordinate the provision of friendly, efficient services to guests

• Schedule activities for guests

• Plan and co-ordinate all promotional activities targeting clients

• Trace relevant statistics about clientele

• Co-ordinate and supervise all activities for guests

• Assist with check-ins/check-outs of clients

• Greet Guests upon arrival

• Room Guests

• Cover guest relations desk

• Assist guests with airline bookings and reconfirmation’s

• Assist all departments in being receptive to the needs of guests

• Attend recreation activities when necessary

• Plan and conduct group and function rundown meetings

• Assist in any other duties when required by the Guest Relations Manager

• Assist with translations (information; guest directory; menus etc) as required

• Provide feedback from Guests to Front Office Manager for action

Quyền lợi được hưởng

- Uniform

- Duty Meals

- Full Insurance policy per current labor law.

- Accident Insurance 24/7

- Monthly service Charge

- Annual Health Check

- Participating job training, skill training by international hotel standards.

- Hotel's Activity

- Other benefits per Vietnam labor law.

Yêu cầu công việc

Required Skills –

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to read and write English

• Able to read, write and speak Japanese

• Proficient in the use of Microsoft Office and Front Office System

Qualifications –

• Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience –

1 year experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.

Yêu cầu hồ sơ

- 4*6 photo

- A photo of ID Card.

- A photo of Registration Book

- A photo of certificate (if any)

• Bình luận (5)
• Đánh giá (5)