• Primarily responsible for accuracy, consistency and cohensiveness of of daily transactions and postings.
• Laise with other departments to be in charge of night operations whilst on duty in term of property and guest safety and security.
Main responsibilities
• Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, maximizing occupancy percentages, and collect statistical figures for daily statistic report and forecast.
• Night Auditor is responsible for late arrival and visitor in accordance with International and Vietnamese law as well as hotel policy. He/she is also laise with Fire Evacuation, First Aid and other Safety and Security actions in case of emergency.
Administrative responsibilities
• Ensure supplies for Front Desk.
• Handle and report all issues/problems happen during the shift
• Hand over pening issues which do not require prompt actions for following shift.
Technical responsibilities
• Is able to function as a Front desk attendant especially in terms of check-in and check-out procedures, currency exchange, breakfast box and wake up call.
• Issue room key and escort guest.
• Is able to function as a Bellman in their absence at night time.
• Handle telephone and reservation at night time.
• Answers inquiries pertaining to hotel services, registration of guests; dining, entertainment, and travel directions.
• Makes restaurant, transportation, or entertainment reservation, and arranges for tours.
• Collect supporting checks from other departments to put in guest file
• Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day.
• Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
• Verifies all account postings and balances made during the day by front desk cashier and agents.
• Reviews data regarding room status,room rate and expenditures.
• Verifies journal and ledger entries of cash, check and credit card payments.
• Run End of day process in Property management system.
• Complete Daily Statistic Report and delivered to concerned departments
Commercial responsibilities
• Responsible for maintaining accurate front desk cash drawers
• To maximize revenue and sales practice
Human responsibilities
• To have a good working relationship with colleagues.
• To support other departments for customer service, safety and security
Quyền lợi được hưởng
02 months of probation receive full salary
05 working days, 02 days off per week
Uniform & Duty meal provided by the hotel
Periodic health check
Accident insurance 24/7
Social & health insurance and unemployment follow Vietnam law
Opportunity to work in a dynamic and professional environment
Opportunity to grow within Accor group.
Discounted rates apply when using services at the hotel in the Accor group worldwide
Yêu cầu công việc
Education / Professional experience
• Hotel background
Skills / Qualities
• At least 1 year experience handling all Front Office functions.
• Ability to work in a computer based, multi-task environment.
Vui lòng làm theo các chính sách này khi đánh giá một nhà tuyển dụng:
Không đăng các đánh giá không thật với mục đích làm tăng
hoặc giảm xếp hạng
Không đăng nội dung lạm dụng, thù hận, đe dọa hoặc quấy rối
người khác.
Không đăng nội dung chứa lời tục tĩu hoặc công kích
Đừng mạo danh bất kỳ người nào, không xuyên tạc mối liên kết
của bạn với một người hoặc tổ chức.
Không đăng thông tin riêng tư bí mật của bạn và người khác,
như địa chỉ thực, số bằng lái xe, CMND hoặc bất kỳ thông tin nào khác thuộc về quyền sở hữu cá nhân
Nội dung đăng nên dễ đọc, đúng chính tả, không sử dụng viết
hoa và chấm câu quá nhiều.
Đăng thông tin rõ ràng, có giá trị và trung thực.
Cố gắng đăng nội dung bao gồm cả ưu điểm và nhược điểm.
Sử dụng đúng ngữ pháp và kiểm tra chính tả của bạn.
Hãy tử tế với người khác, không công kích hoặc đăng đánh giá
với mục đích triệt hạ một cá nhân hay doanh nghiệp nào đó. Cùng nhau xây dựng một môi trường văn
minh và lịch sự.
PULLMAN Danang Beach Resort, part of Accor Hotels, is a five-star tropical resort and sits on 4 hectares of Bac My An Beach, one of the world’s most fabulous beaches.
Located on the stunning white sands of Bac My An beach, the welcoming and modern Pullman Danang Beach Resort is an oasis of activities and facilities for a dynamic escape. The resort is perfect for family holiday or romantic beach getaway. It also will provide a tailor made service if you are looking for the place to organize next incentive or event.
At Pullman Danang Beach Resort, we take great pride in our people.
They create the refreshingly different approach, the warm feelings and the thoughtful touches that our hotel is known for.
If you are keen to position yourself amongst the best in a great team working environment and challenge yourself with a consistent “can-do” attitude, please send your CV to us by clicking "apply now".