Call Center Officer /Operator

Name: Hoteljob.vn
Address: 17 Nguyen Phan Vinh, Cam An, Hoi An, Quang Nam, Viet Nam, Hoi An, 560000, VN
Telephone: 091 949 0330
Price range: VNĐ

Đã tuyển xong
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 3 - TP HCM

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
29/12/2024 22:13

Mô tả công việc

- The Call Center staff must ensure that all tasks performed are correct, timely and of a consistently quality.

- The Call Center staff must ensure that through personal presentation, telephone manner, effective and efficient work practices and guest service standards, that guests and callers "first" impression of Hotel des Arts Saigon is a lasting one of genuine warmth and friendliness and of high standards. Greeting/Attitude: In any circumstances, the Call Center will follow strictly the telephone standards established, will talk with a friendly tone of voice and will keep high level of respect and a positive attitude.

- Follow up: The Call Center will act quickly and efficiently, following the guest requests and instructions received by her/his supervisor.

- Privacy: The call center staff will be attentive to respect the privacy/confidentiality of the information, or guest names available at the call center room. He/she will ensure not to transmit any guest name, or guest history information.

- Other duties as assigned by Managers.

Quyền lợi được hưởng

- 2 days off per week

- Competitive salary + 13th month salary

- Attractive monthly Service charge

- Bonus for Public Holidays + Tet

- Opportunity for learning & development

- Duty meal + Uniform

- Parking lot

- Annual Company Outing trip + Staff Party

- Other benefits from AccorHotels & Company

Yêu cầu công việc

- Good communication in English, especially in Listening

- Knowledge about hotel operation is a plus

Yêu cầu hồ sơ

Please send your updated CV with last photo to Recruitment Team

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

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Sắp xếp đánh giá:

Hotel Des Arts Sai Gon

Theo dõi

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Quy mô:
76 - 78 Đường Nguyễn Thị Minh Khai, District 3, Thành phố Hồ Chí Minh, Vietnam
http://www.hoteldesartssaigon.com/
Embark on a journey back in time to Vietnam in 1930s with Hôtel des Arts boutique lifestyle hotel in Saigon. Combining the classical charm of French Indochina with a sense of timeless chic that only the MGallery Collection can provide, the hotel is as much an art museum as it is a 5 star hotel. Hôtel des Arts Saigon invites guests to relive the romance of this bygone era in their luxury hotel which offers all the comforts of the 21st century.