Guest Service Agent - Nhân viên Lễ tân

• Hạn nộp: 16/02/2025
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns.
• Coordinate with Housekeeping to track readiness of rooms for check-in.
• Supply guests with directions and information regarding property and local areas of interest.
• Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
• Complete designated cashier and closing reports in the computer system.
• Cash guests' personal checks and traveler's checks.
• Count bank at the beginning and end of shift.

Quyền lợi được hưởng

BENEFITS

• 02 months of probation with Full salary| Service charge| Social Insurance
• Attractive remuneration package & 13th month salary
• Local and International training course
• 05 working days | 02 day-off per week
• Duty meal & Uniform provided by hotel
• Taxi for late night shift| Free motorbike & car parking
• Cross training & Cross exposure & Task force opportunities
• Takecare culture
• Baby born gift| Birthday gift| Marriage allowance| Bereavement allowance
• Annual health check
• Associate special discount for hotel rooms and F&B services at International Marriott properties
• Career path in the most respected and prestigious hotel companies in the world

Yêu cầu công việc

• Hotel background & Service mind.
• Fluent English & Strong communication skill.
• Flexible working shift & Can start as soon as possible.

Yêu cầu hồ sơ

APPLICATION:

• Send your CV (Picture attached & Subject: Candidate Name - Position) to Hoteljob
• OR Fill in the application from at Loss & Prevention room at hotel (No.8 - Do Duc Duc - Nam Tu Liem - Hanoi)
• Interview appointment will be set up only to potential candidate at the soonest.- Recruitment fanpage: JW Marriott Hanoi Career Opportunities

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