Floor Supervisor tại Holiday Inn Express Toronto East

6/2019 → 11/2021 (2 năm 5 tháng)

Toronto, Canada

-Supervising room attendants and cleaning staff, checking that rooms are cleaned to a high standard -Drawing up a shift rota for staff -Stocktaking and ordering cleaning equipment, linen and room supplies -Checking for fault or damage and arranging repairs and routine maintenance work -Make sure staff work to health and safety rules

Academic Coordinator tại EMG Education

2/2022 → 1/2023 (11 tháng)

Thành Phố Hồ Chí Minh

. Support foreign teachers in class by providing assistance in matters such as class management, giving extra help to students, providing extra support for teachers during class activities. . Closely monitor the students’ class attendance and learning progress as well as any class incidents and report to direct managers. . Get in contact with parents as needed or as requested by teachers/managers to discuss students’ learning and behaviour or other matters that require parents’ attention. . Answer queries from parents, if relevant to your assigned classes, in the best interest of both students and the company. . Organise progress tests, parent-teacher meetings and attend meetings, events as requested . Other related tasks assigned by the managers.

Event Operations tại Centennial College

1/2018 → 4/2018 (3 tháng)

937 Progress Ave, Scarborough, ON M1G 3T8

• Set up style of table for each event (Round table, U-Shape, Classroom) • Prepared/Cleaned cutlery before and during the event • Boxed, dressed the table with linen • Polished wine, champagne glass for the event • Did final checks at the day of the event (tables, technology) to ensure everything meets standards

Host, Server, Bartender tại The Local restaurant

1/2018 → 4/2018 (3 tháng)

937 Progress Ave, Scarborough, ON M1G 3T8

• Greeted incoming and departing guests and escort them to assigned dining area; present menus; announce server's name • Answered incoming calls to the restaurant and provide appropriate service • Prepared restaurant tables with special attention to sanitation and order • Helped customers select food/beverages • Collaborated with other restaurant servers and kitchen/bar staff • Issued bills and accept payment • Prepared alcohol or non-alcohol beverages for bar and restaurant • Restocked and replenished bar inventory and supplies • Complied with all food and beverage regulations

Intern Guest Service Agent tại Travelodge by Wyndham Toronto East

5/2018 → 8/2018 (3 tháng)

20 Milner Business Ct, Scarborough, ON M1B 3C6

• To provide superior guest service upon check-in and check-out of each guest • Responds to guest problems in a timely and professional manner • Answers and responds to calls • Complete daily shift task lists and audit reports • Provides information to guests about the procedures, policies and facilities of the hotel • Ensures guest safety and security by keeping all guest information confidential and handling guestroom keys and safety deposit boxes in a professional manner

Room Attendant tại Travelodge by Wyndham Toronto East

5/2018 → 11/2019 (1 năm 6 tháng)

20 Milner Business Ct, Scarborough, ON, M1B 3C6

• Greet guests and take care of requests • Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing • Ensure all rooms are cared for and inspected according to standards • Protect equipment and make sure there are no inadequacies • Check stocking levels of all consumables and replace when appropriate • Notify superiors on any damages, deficits and disturbance

Ontario Secondary School Diploma

1/2017

Secondary School Education

Diploma-Hotel Operations Management

8/2018

Post-Secondary Education