Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
ĐẶNG MINH HÒA
275 Lượt xem hồ sơ
Nữ, 29/03/1993, 31 tuổi
102C5 - Võ Thị Sáu - Thanh Nhàn - HBT - HN
Cập nhật: 04/12/2022
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Nhân viên
8 - 12 triệu
Hà Nội
Tiếng Anh (Trung bình)
4 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Hanoi University
French Language - Đại học
2012 → 2016
Kĩ năng
| Tin học văn phòng | |
| Teamwork | |
| Giao tiếp |
Kinh nghiệm làm việc
Supervisor tại A store accessories “Moji shops-Bags and accessories”
8/2015 → 9/2016 (1 năm 1 tháng)
Hà Nội, Việt Nam
• In charge of human resources: make duty roster for all staff and caculate salary for all staff at the end of month • Supervising online – offline activites: check Fanpage and website, make sure the website always has all goods and the best quality images • Supervising the process of transporting goods and working with the “shipper team” and manager team via skype • Customer services • Arrange goods and decorate a store to increase customer attention. • Check and make sure stationery items and somes items related to sales activities are always in stock • In charge of importing/exporting stocks and note all informations into system • Daily and monthly reports on sales activity
Receptionist tại Kuretakeso Hotel
1/2017 → 9/2019 (2 năm 8 tháng)
Hà Nội, Việt Nam
• Welcome guest to the hotel: reconfirm reservation with up coming guest, prepare room key and registration form, check the room allocation and key, check and fulfill up coming guest's enquiries (time arrival, time department, pick up - drop off enquiry, special request ...), provide information about hotel's policies, services, amenities, information about local restaurants, attractions, entertainment. • Expect and react promptly to guest’s requirements and inquires, actively listen and resolve guest’s complaints, solve all problems related to customer services concerning rooms, foreign currency, exchange rates, room service, fight tickets, tours, car rental, … Record all problems in daily report. • Contact and dealings with partners, clients by telephone and email. Receive and make reservations from Online Travel Agent ( Agoda, Booking.com, Expedia, Traveloka, …). Noted all informations received into the system. • Deal with many works connecting to administrations: make sure stationery items are always in stock, order at the end of the month for stationery and food items, keeping the reception area tidy, manage and organize all reception documents and others related documents, … • Solve everything related to bills and money from guests ( room charges, room services, transportation, laundry, tour, telephone, red invoice, … ) • Build strong relationships with all other departments: housekeeping, reservations, kitchen, restaurants, …
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