Assistant Director of Food & Beverage (Rebranding) tại Melia Hotels International

4/2023 → 5/2024 (1 năm )

Phú Quốc

Melia Vinpearl Phu Quoc April 2023 – May 2024 Assistant Director of Food & Beverage (Rebranding) Melia Vinpearl Phu Quoc 522 Villas with 16 F&B Outlets at 7 Clubhouses - Casa Nostra – Italian Cuisine (A la carte) - Doki Doki – Japanese Cuisine (A la carte) - Jarana – International Cuisine (All day dinning – Buffet) - Food Market – Asian Cuisine (All day dinning – Buffet) - Cape Nao – Mediterranean Cuisine (A la carte) - In Room Dinning for 522 Villas - 1982 Sports & Fun Bar - Elyxr Lobby Lounge - The Level Lounge … Formerly: 5* Vinpearl Discovery Coastalland Phu Quoc; 240 private villas (737 Rooms) 5* Vinpearl Discovery Greenhill Phu Quoc; 164 private villas (465 Rooms) 5* Vinpearl Luxury Phu Quoc; 118 private villas (320 Rooms) Major projects/accomplishments: • 2023 World Luxury Hotel Awards • 2023 Robb Report - Best Luxury All-Inclusive Resort Of The Year • 2023 World Luxury Restaurant Awards

Executive Assistant To Chief Executive Officer tại ALPHANAM GROUP

4/2022 → 11/2022 (7 tháng)

Hà Nội

Altara Hospitality Group Four Points by Sheraton Danang (Marriot International) Assists the CEO with daily administrative duties and completes a broad variety of administrative tasks that include acting as the point of contact among executives, employees, clients and other external partner, oversee the performance of the hotels/business… Major projects/accomplishments: • Setting up and re-opening the service for Altara Danang after Covid periods • Setting up Altara Quy Nhon ready for service after Covid periods • Taking part in the co-operation between Owner and Operator (Marriot International)

Acting Director of Operations tại THANGLONG INVEST GROUP

8/2020 → 4/2022 (1 năm 8 tháng)

Phú Thọ

Vuon Vua Resort & Villas King Garden Resort & Villas BW Signature Collection by Best Western Wyndham Vuon Vua Thanh Thuy (Pre-Opening) Acting Director of Operations (September 2021 – April 2022) Overseeing the resort's entire operations. Developing and implementing procedures that will ensure the resort delivers positive experiences exceeding the guest's expectations. Consulting Specialist (August 2020 – April 2021) Provide consultancy service for the resort to improve the service quality. After that, involving in managing all the operations departments including Food & Beverage, Kitchen, Housekeeping, Front Office, Recreation, and other supporting operation departments. Leading the co-operation process between the Resort and other International Hotels Brands. From June 2020 to February 2021 - On site Consultancy From February 2021 to September 2021 - Remote/Online Consultancy Major accomplishments: • Setting up manpower, procedure, equipment…etc for preopening operation of the newly built area of the resort • Developing and implementing solutions to maintain the business following the Covid-19 requirements from the government • Leading in the negotiation, co-operation between the Owning Company and two International Hotels Brands Wyndham Hotels & Resorts and Best Western Internationals. • Significantly improving the service quality, building up steadily the standards to meet with the requirements for signing the cooperation with the International Hotel Brands.

Operation Manager tại TRUNG CHINH JOINT STOCK COMPANY

9/2020 → 9/2021 (1 năm )

Móng Cái

Tra Co Long Beach Luxury (Pre-Opening) Grand Mercure Mong Cai (Pre-Opening) An Khang Hospitality Operation Manager (April 2021 – September 2021) Starting as Food & Beverage Manager & promoting to Operation Manager after probation. Developing and implementing procedures that will ensure the resort delivers positive experiences exceeding the guest's expectations. Responsible for the day-to-day operational running of the resort.. Since the resort is opening phase by phase, beside managing daily operations, working with construction & project team to setting up the Resort. Consulting Specialist (September 2020 – April 2021) Providing consultancy service for the resort to setup the operation team & process. In charge of consulting and taking part in all the operations departments including Food & Beverage, Kitchen, Housekeeping, Front Office, Recreation, and other supporting operation departments. Consulting the co-operation process between the Resort and other International Hotels Brands. Major accomplishments: • Taking part in the negotiation, co-operation between the Owning Company and Accor • Setting up manpower, procedure, equipment…etc for preopening operations. • Developing and implementing solutions to maintain the business following the Covid-19 requirements from the government.

Assistant Food & Beverage Manager (Opening Task Force) tại Melia Hotels International

1/2019 → 3/2020 (1 năm 1 tháng)

Vung Tau

Melia Ho Tram Beach Resort Starting as Outlets Manager, fully responsible for setting up 3 Outlets and the Banquet area as well as supporting to setup 4 other Outlets following Melia Hotels International guidelines. After promoting, operate all the F&B outlets under the direction from the Director of Food and Beverage. Also, playing a vital role in training and coaching all team members. Major accomplishments: • In the first two months after opening, not only achieved the financial budget but also bypassed the revenue of Room Division • On the first three months of 2020, not only achieved the financial targets but also by passed with great differences (especially on February the actual revenue is double comparing to the target revenue) • Training and coaching a strong team of senior staffs which become the backbone of the F&B team with over 80 associates.

Assistant Food & Beverage Manager (Opening Task Force) tại Melia Hotels International

12/2017 → 1/2019 (1 năm 1 tháng)

Ba Vi, Hanoi

Melia Ba Vi Mountain Retreat Assisting the setting up for the opening of the retreat from planning to execution. Also, managing both human as well as physical assets of assigned area of responsibilities within the framework of the Melia Hotel International policies and quality standard of the Food and Beverage. Major accomplishments: • Taking part in developing the pre-opening and post-opening planning as well as ensure innovative guest dining experiences, delivering outstanding customer service together with building an engaged associate team. • Oversee administrative tasks, including bookkeeping, training, equipment and food ordering, maintenance, and other needs as they arise. • Raising a strong local supervisor team which still play a vital role in term of operation until now.

Floor Manager tại GLOBAL ENTERTAINMENT OPERATION

9/2016 → 11/2017 (1 năm 2 tháng)

Hanoi

Playboy Establishment Hanoi Assisting the General Operation Manager in terms of setting up the luxury “Cabaret” style night club. Fully responsible for organizing all the Operation aspects such as furniture arrangement, technical issues, service procedure… Taking care all the floor operations after opening together with authority relations. Major accomplishments: • Playing an important role in bringing the venue to operate in only 2 months • The pioneer luxury night club bringing the “Cabaret” style to Hanoi • Hosting several events with the present of numerous famous artists, DJ such as DJ Dannic, DJ Picasso…

Hanoi Skill Competition 2011

6/2011

Consolation Prize for Food & Beverage Skill • In the top 4 candidates

Hanoi Skill Competition 2012

5/2012

Second Prize for Restaurant (Food & Beverage) Skill • One of two students has the highest prize and was chosen to compete in Vietnam Skill Competition 2012

Vietnam Skill Competition 2012

7/2012

Third Prize for Restaurant (Food & Beverage) Skill • This is a national competition for Vietnamese students under 22 years old who studying or working in Tourism Industry to compete each other in different skills such as Cooking skills, Engineering Skills… • One of four students were chosen by Ministry of Culture, Sports and Tourism as a candidate to compete in ASEAN Skill Competition.

Mr. Jay Tadifa Abiang - Food and Beverage Manager

Melia Ba Vi Mountain Retreat – Melia Hotels International

fbm@meliabavimountain.com

Mr. Mark Brown - General Operation Manager

Global Entertainment Operation – Playboy Establishment Hanoi

markbrown1979@yahoo.co.uk

Mr. Rex Onez Dinampo - Operation Manager

Tan Nhat Thai Company Co.,ltd – Au Lac do Brazil Restaurant

rex_dinampo@yahoo.com

Mr. Nguyễn Đăng Kiên - Operation Manager

Wabi Sabi Joint Stock Company - Wabi Sabi Japanese Restaurant

kvn.dgn1@gmail.com