Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nguyễn Hoài Phương
590 Lượt xem hồ sơ
Nam, 15/02/1997, 27 tuổi
F7/10 Vĩnh Lộc A, Bình Chánh
Cập nhật: 02/01/2022
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 1 | 08:41 12/01/2021 |
Từ 3 đến 5 năm
Nhân viên
5 - 8 triệu
HCMC
Tiếng Anh (Giỏi)
Trên 5.000
Tiền sảnh
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Văn Hiến University
Tourism Management - Đại học
2015 → 2019
Kĩ năng
| Responsible, reliable and honest | |
| Confident in communication & service delivery | |
| Polite, friendly & strong team player | |
| Able to work under pressure & flexible in their working patterns | |
| Fast & passionate learner |
Kinh nghiệm làm việc
Guess Relationship Officer tại The Gracy R&J Hotel
12/2019 → 12/2020 (1 năm )
102 Lê Thị Hồng Gấm, Q.1, HCMC
- Arrange room, checkin - checkout for guests to the hotel, in addition to being responsible for the money in their shift. - Order transportation to the hotel and airport - Check the information on the system related to the department daily, get timely information to work and support customers quickly. - Respond to emails, as well as phones to resolve questions and complaints back to customers and partners. - Advice on selling rooms, and increasing room rates to increase revenue for hotels. - Support, customer care quickly, and resolve customer complaints, helping guests have more great experience when staying at the hotel -Update daily information reports to the higher level, as well as other relevant parts of the hotel - There are also like: + support ticket tickets, air tickets, tuor for guests staying at the hotel + working by teamwork system together + support work with colleagues ...
Guess Relationship Officer tại Aquari Hotel
12/2020 → / (3 năm 11 tháng)
9A Thi Sách, Q.1, HCMC
- Arrange room, checkin - checkout for guests to the hotel, in addition to being responsible for the money in their shift. - Order transportation to the hotel and airport - Check the information on the system related to the department daily, get timely information to work and support customers quickly. - Respond to emails, as well as phones to resolve questions and complaints back to customers and partners. - Advice on selling rooms, and increasing room rates to increase revenue for hotels. - Support, customer care quickly, and resolve customer complaints, helping guests have more great experience when staying at the hotel -Update daily information reports to the higher level, as well as other relevant parts of the hotel - There are also like: + support ticket tickets, air tickets, tuor for guests staying at the hotel + working by teamwork system together + support work with colleagues ...
Guest relationships officer tại Silverland Jolie
6/2019 → 12/2019 (5 tháng)
4D Thi Sach , Ben Nghe , D.1
- Arrange room, checkin - checkout for guests to the hotel, in addition to being responsible for the money in their shift. - Order transportation to the hotel and airport - Check the information on the system related to the department daily, get timely information to work and support customers quickly. - Respond to emails, as well as phones to resolve questions and complaints back to customers and partners. - Advice on selling rooms, and increasing room rates to increase revenue for hotels. - Support, customer care quickly, and resolve customer complaints, helping guests have more great experience when staying at the hotel -Update daily information reports to the higher level, as well as other relevant parts of the hotel - There are also like: + support ticket tickets, air tickets, tuor for guests staying at the hotel + working by teamwork system together + support work with colleagues ...
Barista tại Y Tuong Viet F&B Company ( Starbuck Coffee Brand)
8/2017 → 8/2018 (1 năm )
76 Le Lai , D.1 , HCMC
• Set-up tidy sales area in open shift and decorated according to promotion schedule • Provided accuracy information of products and promotions to customer • Familiarize , communicate with customers • Stand payment counters, conduct transaction for customers • Stand preparation counters , make beverages follow customers orther • Reported daily amount of sold/unsold products, and all of upselling products according the promotion
Sale man tại The gioi di dong
11/2015 → 5/2016 (5 tháng)
Nguyen thi tu , binh tan
• Set-up tidy sales area in open shift and decorated according to promotion schedule • Provided accuracy information of products and promotions to customer • Supported actively in guiding and installing mobile applications to ensure customer satisfaction • Reported daily amount of sold/unsold products, and all of upselling products according the promotion
Customer service team members tại Golden gate group (Gogi House Brand)
6/2016 → 7/2017 (1 năm )
Aeon mall Binh Tan
Completed all task of the Customer Server to ensure customer satisfaction with system standard. • Delivered top-class of korean food and service and ensured customer satisfaction by quickly meeting inquiries • Prepared and set-up charcoal for serving the grilled products • Provided fully information of product to customer in taking order • Assignment of regional division tasks to employees • Used effectively hygiene chemicals according to system guideline • Learnt about scheduling & supervising skill by actively helping Shift Supervisor in daily opertation
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