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Lữ Quốc Hậu
667 Lượt xem hồ sơ
Nam, 03/07/1995, 29 tuổi
Thành Phố Cà Mau
Cập nhật: 17/02/2024
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Trưởng bộ phận/ Trưởng phòng
12 - 20 triệu
HCMC
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
BINH DUONG UNIVERSITY
Business Administration - Đại học
2013 → 2017
Kĩ năng
| Lắng nghe và xử lý tình huống | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Kỹ năng giao tiếp ứng xử | |
| Teamwork | |
| Quản lý |
Kinh nghiệm làm việc
Senior Client Service - Flagship Office/ Support: 5-6 headcounts tại Sun Life Việt Nam
9/2020 → Hiện tại
Hồ Chí Minh
- Warmly welcoming Customers and Insurance Agency directly or via phone and email. - Receiving and checking the new Insurance profile, collecting premium and making advises to customer's questions for the best result. - Providing operation services (receiving and handing over policy to customers and agency...) with high quality services to customers. - Support the agency administration to check and submit all documents related to agency such as recruitment form, handover form,... - Recieving and transferring information, requirements of customers to relevant departments by registration form or email which processed productively and professional. - Cooperating with Operations team in Head Office to train and update new procedures for the best quality - Taking a recommendation or supporting other office via phone or email.
Receptionist tại Muong Thanh Luxury Ca Mau Hotel
8/2017 → 8/2018 (1 năm )
Ca Mau
- Greeting all guests in warm and friendly manner. - Consulting hotel's services and roomrate with all of guest - Making check-in and check-out procedures as standard of hotel. - Be on ready to respond on telephone and email during working shift. - Co-ordinating other colleagues to resolve guest's requires. - To collect payment and print receipt, red invoice from guest's require.
Sale Account Manager tại Quoc Viet Seafood
8/2018 → 5/2019 (8 tháng)
Ca Mau
- Sending sharp quotation to the customer via email or phone. - Making the schedule of appointment for upper management with customers. - To be a guide for visiting trips of customers at the factory as schedule. - Working with upper management and internal department directly to resolve all of complaint from customers. - Having the business trip along company's requirement.
Assistant Front Office Manager tại Phu Cuong Hotel Ca Mau
5/2019 → 5/2020 (1 năm )
Cà Mau, Việt Nam
- Supporting the staffs to resolve guest's problems during their stay and then. - Operating the Front Office department and supporting staffs on working shift directly or indirectly via phone and email. - Supervising and double check-in and check-out procedure at the desk. - To be responsible for designing the working schedule for both of Receptionist and Bellman weekly. - Double checking special requests of guest on Online Travel Agency for assigning the room available by staffs. - Making the training plan and evaluating capacity for staffs monthly based on standard. - Supporting upper management to resolve and propose solutions for urgent situations.
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