Customer Care & Online Sales Executive tại Mars House & Anh Sao Electrical Commercial Company

6/2012 → 8/2013 (1 năm 2 tháng)

Hồ Chí Minh, Việt Nam

Human Resources Manager tại Kim Thuy Moc JSC/KTM Hospitality & Travel

2/2013 → Hiện tại

Nha Trang, Khánh Hòa, Việt Nam

PROJECT 4: Verano Beach Hotel, Nha Trang City Human Resources Manager (January 2016 – Present)  Responsible for all spectrums of personnel function compensation, labor relations, health and safety, and host traning.  Developing and modifying the guidelines for hotel to adapt the hotel and director’s needs.  Building the good relationship with employees and managers of other departments.  Responsible for operations of staff and HR department  Making monthly report directly for Director. PROJECT 3: Song Da Nha Trang Joint Stock Company - Nha Trang City Sales Manager Assistant (May 2015 - January 2016)  Responsible for managing the customer data of 4 projects in company.  Managing daily activities of sales Executives in the department.  Responsible for checking every contract in Vietnamese and English.  Dealing with complications from customers and solving difficult situations.  Making daily, monthly, 3-month reports. PROJECT 2: An Binh Villas Nha Trang - An Vien Urban, Nha Trang City Director Assistant (March 2014 - May 2015)  Responsible for managing the day to day operation of An Binh Villas Nha Trang.  Managing the cooperating Travel Agents, customers, price policies.  Holding the data systems of cooperating TA, customers.  Holding the Process of Reservation, Sales, Reception, Housekeeping Department.  Managing to deal with complications from customers and to solve difficult situations.  Making monthly reports to the proprietor of An Binh Villas Nha Trang. PROJECT 1: KTM Travel - Nha Trang City Administrative Officer (February 2013 - March 2014)  Responsible for assisting in managing the day to day operation of the company KTM Travel.  Supervising the running of the company on a regular basis.  Maintaining and managing staff holidays, absenteeism, sick leave, salary, monthly reports.  Advising director on staffing needs and personnel issues.  Cultivating a positive environment for all staff to work in.  Organizing work schedules, updating current jobs for staff every day.  Ensuring that all equipment is used correctly, maintained and cleaned properly.