Secretary in Marketing Department tại Let’s Win Travel - Service JSC

3/2020 → / (4 năm 10 tháng)

60A Cach Mang Thang 8 street, District 3

- File and update contact information of employees, customers and external partners for both team in HCM & Ho Tram - Support with organization and implementation of promotions, entertainment and special events in casino - Prepare mailers or brochures by formatting content and graphics; arranging printing and internet packages - Assist Marketing Director in communicating and meeting with customers - Assume the duty of clerical and administrative support in order to optimize workflow procedures in the office - Assist colleagues and executives by supporting them with planning and distributing information - Prepare and disseminate correspondence, memos and forms - Make and complete the regular reports and update information on time for HOD and team members - Make travel arrangements for HOD and team members when there are business trip plans - Organize, serve and translate (if needed) for the meetings - Perform any other reasonable duty as requested by management

Promotion Manager tại BIGC SUPERCENTER - FRESH FOOD PURCHASING CENTER

9/2012 → 2/2015 (2 năm 5 tháng)

Ho Chi Minh City, Vietnam

- Manage all Fresh Food promotions & arrange position of products on catalogue. - Research databases information to identify customer demographics & interests. - Analyze monthly, quarterly & annual reports. - Enter data for reports & make monthly, internal report for fresh food activities. Take responsibility about consignment products. - Book flight tickets & hotels for directors, monitors & staffs.

Advertising & Promotion Executive tại PARKSON VIETNAM CO., LTD

2/2015 → 7/2016 (1 năm 4 tháng)

Ho Chi Minh City, Vietnam

- Plan, propose and execute A&P campaign for all Parkson stores according to shopping season and sales strategies - Propose & manage creative & production works as well as media plan together with agencies. - Follow-up and manage all related tasks to ensure the effectiveness of each campaign. - Deal with agencies (events, printing, mailing express, SMS…) to execute supporting activities during promotional programs. - Manage and allocate the spending within budget. - Brief to all stores to implement the campaign. - Cooperate with other departments such as: Buyers, Accounting, Admin, Visual Merchandising… to develop promotional plans and execute related jobs.

Marketing Executive tại EWARTON MANAGEMENT COMPANY LIMITED

7/2016 → 9/2017 (1 năm 2 tháng)

80 Nguyen Du, District 1

- Plan, execute and monitor strategic marketing plans, both short and long range, to achieve company objectives regarding revenue, profitability, and market share. - Statistically analyze marketing programs and adjust strategy and tactics to increase effectiveness to meet changing market and competitive conditions. - Provide post-event reports, analysis, and regular status reports on marketing programs to management team. - Cooperate and coordinate activities such as events, promotions and Guest Service training for all company team members with other managers to insure a cohesive interdepartmental team relationship. - Minimum Guest Service Standards, Player Development and on-floor guest relations. - Prepare marketing activity reports and present to executive management. - Develop ideas and opportunities for feature articles, interviews, presentations, and other public relations activities that promote awareness of the Casino and its products or services. - Create and analyze daily, monthly, quarterly and annual reports. - Research database information to identify customer demographics and interests; consults with management on methods of targeting, developing and informing customers of upcoming hotel/casino --events; purchase external lists to attract and retain low-end casino customers. - Maintain and update customer database continually ensuring the highest level of data integrity, including measurement systems; maintain confidentiality of database and files. - Responsible for marketing to predetermine active and inactive Guests by mail and phone to further develop brand loyalty and visitation to the casino and reports results of each. - Assist in the development of incentive programs, host goals, special events and marketing programs. - Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. - Manage social media system such as: Facebook, customer’s email & phone number to ensure smoothly information to customers. - Design some urgent tasks for promotion as tickets, banners, advertising…

Internship Trainee tại Hotel Cetina

4/2018 → 10/2018 (5 tháng)

Murcia, Spain

- Practice in different departments such as: reception, restaurant, kitchen, rooms division, and events. - Work with reports, invoices from F&B department and laundry of hotel. - Work with labor contract of all employees from hotel. - Practice with General Manager Position of managing hotel. - Manage online booking of booking.com, hotelbeds, etc.

Marcom Executive tại Ramana Saigon Hotel

5/2019 → 2/2020 (9 tháng)

323 Le Van Sy, District 3, Ho Chi Minh City

- Assisting the hotel in repositioning its brand-name in the marketplace both local and overseas. - Coordinating between graphic designer & other departments to design artworks required and for offline/online advertisements. - Executing the advertising and promotion program for the hotel through selected publication channels. - Updating the hotel website and online channels (facebook, instagram,...) regularly on any promotions/packages/new release, etc. - Working with reservation manager on promoting hotel website to other 3rd party internet booking engines. - Working as a team with all other colleagues in achieving the targeted purpose of promoting the hotel’s image. - Design materials such as: brochure, leaflet, TV advertisement, banner, standee, booklet,... of the hotel.

Kamal Armel - Global Inbound Manager

Tour East Vietnam

gm@toureast.vn - (+84) 906 62 08 77

Alejandro Belando Egea - General Manager

Hotel Cetina

alejandrobelando@hotelcetina.com - +34 610 45 91 32