Customer Service tại The Animal Doctors International

6/2021 → 6/2023 (2 năm )

Hà Nội

- Welcome guests and advise clients the appropriate services. - Received incoming calls, email & booking information and transfer to the right department. - Inform the vets about client's requests.

Customer Service Officer tại IMAP EDUCATION&TRAINING JSC - ANH NGU MSHOA

3/2020 → 5/2021 (1 năm 2 tháng)

Hà Nội

- Perform general management for all classes: update the attendance of students, send feedbacks... - Manage & arrange classes, make up classes and opening class - Support students at anytime & other administrative works

Spa Receptionist tại Khách sạn Pullman Hanoi

1/2019 → 2/2020 (1 năm 1 tháng)

Hà Nội, Hoàn Kiếm, Hà Nội, Việt Nam

- Welcome guests, take care and advise clients the appropriate services. - Received incoming calls and booking information - Manage massage room and inform therapists about client's request

CONSULTING & SUPPORT tại IVINA INTERNATIONAL EDUCATION AND TRAINING INVESTMENT JSC

1/2018 → 12/2018 (10 tháng)

Hà Nội, Việt Nam

- Introduce, consult services and answer clients' queries via phone, email and website. - Manage & arrange Vietnamese classes, Vietnamese teachers for foreigner learners - Perform other administrative works for translating & marketing.

Nguyễn Thị Hạnh - Quản lý khu vực

IMAP EDUCATION&TRAINING JSC - ANH NGU MSHOA

nguyenhanh.adhn@imap.edu.vn