Front Office Manager tại Silverland Hospitality

10/2018 → / (6 năm 1 tháng)

Hồ Chí Minh

General Manager tại Le Duy Grand Hotel

7/2018 → 10/2018 (3 tháng)

Hồ Chí Minh

- Managing all activities to maintain good operation and exceed guests’ expectation - Training staff about specialist skill and customer service - Supervise daily duties of all units - Planning promotion and controlling cost to maintain revenue - Handling complaints to make sure that satisfy guests - Solving problems arising in hotel

Executive Supervisor tại PR Department of Ajinomoto Vietnam

5/2017 → 7/2018 (1 năm 2 tháng)

Hồ Chí Minh, Việt Nam

- Being leader for internal and external events - Assigning working schedule - Keeping contact with partners to deploy marketing campaigns - Managing a demonstration and tasting kitchen in factory - Training staff about being MC, guiding visitors who visit factories - Appraising employees’ performance. - Writing media press

Senior Receptionist tại Liberty Central Saigon Riverside Hotel

1/2015 → 3/2017 (2 năm 1 tháng)

Hồ Chí Minh, Việt Nam

- Handling check-in and check-out procedures - Cashier - Operator - Reservation - Guest Relation Officer - Handling requests and deal with complaints from guests - Doing daily, monthly reports - Assisting managers in training new staff and maintain SOP