Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
---|---|---|
Liên hệ thành công | 0 | Chưa có |
Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Nhân viên
8 - 12 triệu
HCMC
Tiếng Anh (Khá)
1.000 - 4.999
Giới thiệu bản thân
Trình độ học vấn chuyên môn
VietNam Australia Vocational College
Hotel Management - Khác
2018 → 2018
VietNam Marcom Academy
Marketing manager - Khác
2018 → 2018
ROYAL MELBOURNE INSTITUTE OF TECHNOLOGY (RMIT UNIVERSITY VIET NAM)
Kinh tế và tài chính - Đại học
2016 → 2018
QUEENSLAND INSTITUTE OF BUSINESS AND TECHNOLOGY
Thương mại - Cao đẳng
2014 → 2016
Kĩ năng
Quản lí thời gian | |
Quản lý | |
Sáng tạo | |
Tin học văn phòng | |
Kỹ năng thuyết phục khách hàng | |
Giải quyết phàn nàn | |
upselling | |
Kỹ năng giao tiếp ứng xử |
Kinh nghiệm làm việc
NHÂN VIÊN KINH DOANH - KHỐI KINH DOANH DU LỊCH KHÁCH ĐOÀN (MICE) tại VIETRAVEL TPHCM
10/2018 → / (6 năm 4 tháng)
HỒ CHÍ MINH
Sales Excecutive - M.I.C.E Department: - Design tourism program according to customer needs. - Be responsible for arranging all Corporate sales (MICE) operations and RFP preparation, working with the sales manager/representative to promote our services and increase sales, performing data analysis, and engaging in quality assurance as well as customer service activities. - Arrangement of airline reservations, hotels, Team Building activities, Gala Dinner and other travel related arrangements for MICE customers. - Responsible for handling customer inquiries and lead requests for MICE Group. - Resolve customer complaints, guide them and provide relevant information. - Preparing sales and purchase contracts, contract liquidation. - Make reports of sales every day and report for manager. Achievements and skills gained: - Knowledge of domestic and foreign tourism markets and tourist destinations. - Be assessed positively by the manager: active, extremely adaptable. - Working in a team to providing quality services to customers. - Dealing tactfully with complaints. - Price negotiation and bidding skills. - Collaborate with related departments to solve quickly all customers' requests.
Part-time Receptionist Staff tại Vitamin Smiles Hostel
3/2016 → 6/2017 (1 năm 3 tháng)
TPHCM, Việt Nam
- Resolve customer complaints, guide them and provide relevant information - Sell goods for Foreigners and Vietnamese at the Hostel. - Make reports of sales every day. Achievements and skills gained: - Be assessed positively by the manager: active, extremely adaptable. - Working in a team to providing quality services to customers. - Dealing tactfully with complaints - Improve English Communication Skill.
Food Ordering & Delivery Management - Cashier and Waitress tại SING SING CHINESE AND VIETNAMESE RESTAURANT
11/2014 → 1/2016 (1 năm 2 tháng)
Brisbane, Australia
Food Ordering & Delivery Management: - Responsible for the overall operations for the back of house and kitchen area of a restaurant. - Ensuring delivery on guest satisfaction and ensuring desired restaurant outcomes Cashier and waitress: - Handle cash, credit or check transactions with customers - Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change -Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Achievements and skills gained: - Be assessed positively by the manager: active, extremely adaptable... - Interpersonal Communication/Written and Verbal Communication - Observe, learn and catch customers’ taste well. - Time Management , Telephone Etiquette,Customer Service, Dispute resolution