Tran Le

- Develop and implement comprehensive learning and talent development strategies aligned with the hotel's goals and objectives.
- Identify training needs through collaboration with department heads and performance evaluations.
- Design, deliver, and evaluate training programs for all levels of hotel staff, including onboarding, leadership development, and technical skills training.
- Utilize a variety of learning methods and tools to engage employees and enhance their learning experience.
- Monitor and assess the effectiveness of training initiatives through feedback, surveys, and performance metrics.
- Manage the learning and development budget, ensuring cost-effective solutions and maximizing this budget.
- Stay current on industry trends and best practices in learning and talent development.
- Build relationships with external training providers and vendors to enhance the hotel's training offerings.
- Coach and mentor employees to support their career development and growth within the organization.
- Collaborate with HR team on talent management initiatives, including succession planning and performance management.
- Lead a team 2 members (L&D Coordinator and English teacher) to be professional, providing guidance and support as needed.
- Main host all internal activities which aim to engage people and create positive working environment.

Developing effective induction programmes
Conducting appraisals and Design and deliver e-learning courses, workshops and other trainings
Producing training materials and Assess the success of development plans and help employees make the most of learning opportunities
Monitoring and reviewing the progress of trainees
Evaluate individual and organizational development needs
Helping line managers and trainers solve specific training problems
Keeping up-to-date with developments in training
Having an understanding of different learning techniques
Looking for ways to grow and retain talent - Help managers develop their team members through career pathing
Support recruitment at Mercure Vung Tau from line staff to Assistant level
Holding all activities - wellfare at both hotels

- Collects the departmental training report of each department on a monthly basis
− Actively contributes to the development, implementation and maintenance of the Training and Development strategy of the hotel
− Ensures compulsory training courses by the government are conducted on time such aid First aid, Fire Safety & Prevention, Food Hygiene Standard, etc....
− Ensures the training sessions are regularly and professionally conducted, including and not limited orientation, general training, skill training topics, simulation programs and language classes
− Prepares all the training schedules and set up classes as discussed with all concerned Departments Heads. Training schedules to be submitted to Human Resources Director
− Conducts regular Departmental Communication meeting, Birthday party, events and ensures follow through.

- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers.
- Design and expand training and development programes based on the needs of the organisation and the individual.
- Translate training materials into Vietnamese and report working progress directly to Area Manager every week.
- Help line manager and trainers solve specific training problems, either on a one-to-one basis or in groups.
- Keep up to date with developments in training by reading relevant journals, attending relevant courses.
- Research new technologies and methodologies in workplace learning and present this research.
- Proceed TNA (Training needs analysis) for company & develop career path to meet company’s needs.
- Resolve any specific problems and tailor programs as necessary

LEARNING AND DEVELOPMENT SUPERVISOR
- Working closely with all Head of Departments across the organisation and having a full understanding of their units and training requirements.
- Manage the delivery of training and development programes and in a more senior role.
- Monitor and review the progress of trainees through questionnaires and discussions with managers.
- Evaluate training and development programes and report to Talent Culture Manager (HRM).
- Track record in designing and executing successful training programs.
- Conduct effective induction and orientation sessions
- Maintain a keen understanding of training trends, developments and best practices.
- Support HR team to run the outdoor activities, check-in for new staff and other things.
HR RECRUITMENT
- Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations for interview.
- Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.
- Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
- Interview candidates (via phone, video and in-person)
- Updating on Masterfile and proceed Offer Letter for all new employees.
- Working closely with HODs for accomplishes human resources and organization mission by completing related results as needed.