Van Hien Private University HCMC:Bachelor Degree major in business Administration on hospitality Industry

- English – Fairly good Communication English - Chinese – Normally in Communication

* The Myst Dong Khoi Hotel Time working: 12/2017 – 02/2018 Add :4-6- 8 Ho Huan Nghiep,Ben Nghe ward, Dist 1, HCMC Position Supervisor Reservation Job description - Incharge for reservation booking segment(TA and Corporate) - Check-in and supervise all reservations - Input system and make sure exactly room rate and answer all request from clients about hotel service. * ICS Travel Group Time working: 09/2008 – 11/2017 Add :27D Tran Nhat Duat St. , Tan Dinh ward, Dist 1, HCMC Position Reservation Job description - Responsibility and processig all reservation resquests, changes, and cancellation for hotels booking in Vietnam (3stars hotels over in Vietnam) FIT and GIT, minimum services. - Indentify reservation needs, and checking, providing suitable room types with hotels. - Receiving information,contact to hotels, respond by amail and fax. - Negotiated the rate, making the contract with the hotes. - Inputting and accessing data infomation in reservation system. - Incharge of solving problem during accommodation of guests in the hotels. - Direct sale. - Sending invoice for prepayment request for accountant.