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Cao Vy Minh Quyên

Cao Vy Minh Quyên

Hồ sơ 5 sao vàng 825 Lượt xem hồ sơ

Nữ, 29/03/1987, 37 tuổi

72-74 Đường số 1A, P.Bình Trị Đông B, Q.Bình Tân, Tp.HCM

Cập nhật: 19/12/2021

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Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Nhân viên
Mức lương mong muốn
5 - 8 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
3 sao

Giới thiệu bản thân

- Prefer working under high pressure, eager challenging myself. - Highly teammate spirit in order to achieve the company's goal - Be able to work individually - Be able to work in Night Shift (Not Official)

Trình độ học vấn chuyên môn

Vatel International Business School

Hotel & Tourism Management. - Đại học

2012 → 2015

Bachelor Degree Of Vatel International Business School Hotel & Tourism Management.

Kĩ năng

Critical thinking
Observation skills
Highly cooperate with others as a team in order to achieve the company's goal
Be able to work individually

Kinh nghiệm làm việc

Duty Manager tại Minh Quan Hotel

10/2020 → 5/2021 (7 tháng)

Hochiminh

• Take responsibilities during check-in and check-out process. • Arrange accommodation for arrival guests. • Follow up hotel’s occupancy, especially in high-season to prevent “over booking”. • In charge of hotel’s daily expenses and daily revenue (record every transaction and income of the hotel, report directly to the owner). • Training new employees and support them to become a part of the Front Office Team. • Being a connection between the operation and the guests, dealing with guests’ requirements and/or complaints but still maintain hotel’s reputation in order to achieve the win – win solution. • Linking different departments in the hotel into a team to achieve the hotel’s goals.

Receptionist tại Thanh Long Tan Hotel

2/2019 → 3/2020 (1 năm )

Hochiminh

• Take responsibilities during check-in and check-out process. • Arrange accommodation for arrival guests. • Focus on loyal guests and potential guests to have a suitable promotion and/or upselling their booking. • Follow up hotel’s occupancy, especially in high-season to prevent “over booking”. Focus on Online Booking during Holidays. • In charge of hotel’s daily expenses and daily revenue (record every transaction and income of the hotel, report directly to the owner). • Training new employees and support them to become a part of the Front Office Team. • Being a connection between the operation and the guests, dealing with guests’ requirements and/or complaints but still maintain hotel’s reputation in order to achieve the win – win solution. • Linking different departments in the hotel into a team to achieve the hotel’s goals. • Be able to work all the shifts of the Receptionist including Night shift.

Trainee tại Dalat Edensee Lake Resort & Spa

8/2015 → 1/2016 (5 tháng)

Đà Lạt

• Housekeeping: worked as the position of Room Attendant: maintain a good quality of accommodation for in-house guests, prepare clean and tidy rooms for next-coming guests. • Front Officce: worked as the Receptionist of the Resort. Supporting Resort’s employees and also making the check-in and/or check-out process for arrival/departure guests. Also take responsibilities for ensuring available rooms for next day arrival. • Support other departments during guests’ stay such as assisst the Resort’s Restaurant in set-up events, etc...

Receptionist tại Blessing 1 Saigon Hotel

8/2016 → 3/2018 (1 năm 6 tháng)

Hồ Chí Minh

• Take responsibilities during check-in and check-out process. • Arrange accommodation for arrival guests. • Focus on loyal guests and potential guests to have a suitable promotion and/or upselling their booking. • Follow up hotel’s occupancy, especially in high-season to prevent “over booking”. Focus on Online Booking during Holidays. • In charge of hotel’s daily expenses and daily revenue (record every transaction and income of the hotel, report directly to the owner). • Training new employees and support them to become a part of the Front Office Team. • Being a connection between the operation and the guests, dealing with guests’ requirements and/or complaints but still maintain hotel’s reputation in order to achieve the win – win solution. • Linking different departments in the hotel into a team to achieve the hotel’s goals. • Be able to work all the shifts of the Receptionist including Night shift.

Front Office Supervisor, Duty Manager and Sales tại Compass Living Joy

5/2018 → 1/2019 (8 tháng)

Hồ Chí Minh, Việt Nam

• Take responsibilities during check – in and check – out process • Asign working schedule for Front Office staff • Make decisions for complicated cases not only to protect customers’ benefits but also maintain the property’s reputation. • Create promotions, set up rate plans for OTAs (Agoda, Expedia, Booking.com, Traveloka...) • Handling reservations from different sources such as Travel Agents, Companies, Fanpage... • Record hotel’s daily expenses revenue. • Become a connection between departments in order to achieve hotel’s goals.

Mong muốn về công việc

Tôi mong muốn một công việc ổn định, lâu dài. Quan trọng nhất là tôi rất mong muốn được làm việc trong một môi trường nghiêm túc, thân thiện nhằm đạt được mục tiêu chung.

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