E-Commerce Executive cum Sales Manager tại The Shells Resort and Spa Phu Quoc

9/2018 → Hiện tại

Phú Quốc, Kiên Giang, Việt Nam

- Create, manage all bookings from OTA, update modification or cancellation. - Update allotments, rate, promotion on OTA and chanel manager. - Update online rate and promotion from competitors daily or weekly. - Follow up revenue of the present month and discuss with sales team to have the suitable change to reach revenue target. - Work with overseas travel agent to get the deal and boots booking. - Chat with guest through fanpage on socical media to provide all information about resort services and confirm direct booking. - Build and update content on resort’s website. - Discuss with Sales team to have attractive promotion plan. - Making arrangements for clients travel programs and cooperate with other departments such as House keeping, Front Desk, Restaurant to satify customer’s demand.

Bonus on 2019

3/2019

I got the bonus for over-target several months on 2019. Although these amount were not too much, that is the reward from the resort for my effort.

Execellent Staff of The Year

12/2017

I got The Excellent Staff of The Year on 2017 at The Shells Resort and Spa.