My objective is to contribute in generating maximum revenue for the business by exceeding target sales and profit margins as well as gain experiences in professional working environment.

Tourism

- New Business development. - Contract negotiations. - Strategic planning. - Key account management. - Customer relationship management. - Working under high pressure, creative and proactive. - Good self-motivation ability and with stress management skills. - Team work. - Pay attention to details. - Microsoft Word, Excel, Power Point

* From 11/2015 to Present Company The Sailing Bay Beach Resort Mui Ne Position Sales Manager in charge Leisure & MICE groups ACCOMPLISHMENTS IN SALES : - Met sales goal continuously for the year 2016,2017. - Increased revenues by 30% within the first year as Sales manager. PROFESSIONAL EXPERIENCE & DUTIES : - Handling series bookings, charters from Asia & EU market. - Handling MICE groups & Ad-hoc groups. - Directly report to DOSM : monthly, quarterly, yearly. - Assit DOSM to make pricing strategy & budget. - Attend weekly sales meetings to present action plan ahead and follow up on potential bookings, inquiries. - Liaise closely with other departments to ensure complete guest satisfaction. - Participate in sales activities : sales trips, trade-show or conventions with team or individually. - Organize and host hotel site inspections for potential clients. - Clients Entertainment & invite supportive clients for Thank you party. - Conduct frequent market and competitors analysis. - Set individual sales targets and evaluate performance of sales staff. - Forecast annual, quarterly and monthly sales revenue. - Investigate lost sales and customer accounts. * From 09/2013 to 10/2015 Company Gotadi.com – branch of HG Holdings Position Contracting - Convince the Hotels to join in OTA project & deal commission. - Training extranet system for the Hotels. - Negotiate with Hotels for barter agreements, wholesale partners, allotments, terms & conditions. - Negotiate with Oversea Travel agents to ensure the company receives the best rates & services. - Handling accommodation queries from both Sales & Operations offices. - Support Sales and Operations Departments in handling complaints when it comes to hotel/supplier complaints. - Develop and update the suppliers’ database/ contact information for the company. - Inform all necessary departments if there is any change in service costs, hotel renovations, room upgrades, special promotions, and so on. - Update and upload all the hotel contact information onto system. - Cross check within the team to ensure the uploaded database/information/rates are accurate. - Meet suppliers & agents as required to discuss contract issues - Organize and host hotel site inspections for potential clients.

Looking for new opportunity, new challenges in professional working environment.