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LƯƠNG THƯỢNG CHIẾN

Hồ sơ 5 sao 1049 Lượt xem hồ sơ

Nam, 07/09/1988, 36 tuổi

529/115 Huỳnh Văn Bánh, P.14, Q. Phú Nhuận, TP.HCM

Cập nhật: 02/04/2025

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Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
Trên 60 triệu
Nơi mong muốn làm việc
HCMC, Nước ngoài
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Kinh doanh & tiếp thị
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Lao động ngoài nước

Giới thiệu bản thân

 Experiences: A professional with 13-year experience in hospitality industry specializing in sales (MICE / Event & Leisure), owning exceptional skills of business development and sales management along with excellent planning, organizational, leadership and customer service skills.  Communication and presentation: well-trained communication, public speaking and presentation skills with the competence to effectively design the presentations and confidently present the ideas to clients. The above-mentioned skills have been significantly strengthened throughout the period working in the Sales Department.  Language knowledge: Having a deep and wide knowledge in English, with excellent verbal communication and exceptional written skills. Have experiences in translating and interpreting works. Achieved TOEIC 900.  Computer skills: Proficient in MS Office  Certificate courses: “Effective Negotiation Skills”, “Increase the Sales Power with the right Strategy”, “Getting ready to sell & creating new business potentials”, and “Conference and Event Sales” (trained and issued by IFH)

Trình độ học vấn chuyên môn

March 2010 – December 2011: Hoa Sen University, HCMC ●Majoring in English – Bachelor degree [Graduated with distinction] October 2006 – September 2009: Hoa Sen University, HCMC ●Majoring in Business English – Diploma

Kĩ năng

Negotiation
Communication skill
Sales
Account Management
Tin học văn phòng

Kinh nghiệm làm việc

Director of Sales tại Sheraton Nha Trang Hotel & Spa (Based in Ho Chi Minh City office)

7/2022 → Hiện tại

Ho Chi Minh City

 Manage Sales team of 6 members, in charge of Wholesale, Corporate, Group and Catering. Supervise and drive production to meet the annual team goal.  Set up the goals and drive the Sales Team to achieve revenue targets. In 2024, successfully exceeded team goal by +22% in 2024 and met overall hotel room budget.  Participate actively in preparation and planning of the Annual Sales & Marketing Plan, Room Revenue Budget, and Departmental Objectives.  Work with the Director of Sales & Marketing in developing strategic sales plans, detailing sales distribution plans, trade shows and other promotional opportunities in order to meet the hotels overall strategic plan.  Participation in developing / reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions  Analyze the activities of competitor hotels, including their customer base, with the aim of developing and securing new business and providing a market advantage.  Manage accounts of MICE / Event segment and wholesales segment. Establish a regular call pattern for meeting with principles of target markets.  Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.  Actively source new accounts and develop existing accounts that will meet the yield objective of the hotel from these market segments.  Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.  Conduct regular staff meetings and close supervision of day-to-day tasks and result.  Conduct development and performance reviews, identifying key personnel for further development and structured career path.  Ensure all associates have a high level of product knowledge and communicate in the brand voice so they are able to explain service and facilities to clients as required.

Director of Sales tại FURAMA RESORT DANANG & ARIYANA CONVENTION CENTRE DANANG - HCMC SALES OFFICE

3/2012 → 6/2022 (10 năm 3 tháng)

Hồ Chí Minh, Việt Nam

FURAMA RESORT DANANG & ARIYANA CONVENTION CENTRE DANANG (Based in HCMC Sales Office) – 09 years (March 2012 – June 2022) Director of Sales - March 2021 – June 2022  Preparing and maintaining a current annual S&M plan for Furama Resort Danang, Furama Villas Danang and Ariyana Convention Centre Danang, with measurable and specific initiatives detailed to maintain and grow each business segment (M.I.C.E, Event & Leisure)  Monitoring achievement of objectives for the sales team and take appropriate action to push sales per plans. Overseeing segments including M.I.C.E, Event & Leisure.  Managing and use internal and external database to develop strategic sales plans including promotions for MICE and Leisure.  Focusing on achieving annual hotel revenue goals as agreed upon and established in the annual budget.  Coordinating closely with Revenue Director, F&B Director & Marcom Dept. on promotion launching and qualify the results.  Maintaining relationship with top MICE & Event and Leisure accounts to achieve maximum revenue return.  Use sales techniques to negotiate the best possible terms and conditions that satisfy customers’ requirements.  Developing effective presentations (orally or written) where ideas, opinions, recommendations and conclusions are clearly understood.  Traveling locally/abroad to conduct sales calls, promote the hotel and review competition.  Observing market trends and competitors by studying online or communicating with hoteliers or travel agent network.  Interviewing, selecting, training, coaching and support sales staff, ensuring they perform in accordance with hotel standards. Senior Sales Manager - August 2018 to February 2021 Sales Manager - June 2016 to July 2018 Senior Sales Executive - April 2014 to May 2016 Sales Executive - March 2012 to March 2014  Having handled M.I.C.E / Event segment from 2014 – 2021.  Creating the Annual Sales Plan for the M.I.C.E & Event segment of Furama Resort Danang, Furama Villas Danang and Ariyana Convention Centre Danang that includes setting sales strategies and sales activities to ensure the future sales growth.  Coordinating with Marcom Manager to create the annual Marketing plan for M.I.C.E & Event segment.  Supervising, monitoring and coordinating the section’s subordinates (2 members) to ensure the team’s target to be met.  Being responsible for achieving monthly and annual sales target for M.I.C.E & Event segment (For both Furama Resort & Villas Danang and Ariyana Convention Centre Danang).  Carrying out market analysis on the products, services and competitors to have a thorough understanding about the needs and demands of the clients.  Managing the account partners of M.I.C.E & Event segment, both domestically and internationally (Travel Agents, Event Agencies & Corporates)  Establishing and maintaining close relationships with the account partners through daily sales calls, tele-sales or email communication in order to generate and drive as much business as possible.  Seeking new clients to develop the database for new business.  Having done the sales call trips in Singapore, Hong Kong, Shanghai and Australia annually.  In charge of enquiries: making proposals and replying to clients' enquiries to make sure that the clients have the information they need for their events within 24 hours. Understanding the clients’ requirements and making suitable suggestions in terms of services, venues and programs to ensure their events to turn out a success.  Following up the group requests and negotiating rates & benefits with the clients, in order to maximize the revenues and close the deal.  Post-event follow-up to gain feedback, ensure the clients’ satisfaction and create opportunities for repeated business

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