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Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
HCMC
Tiếng Anh (Giỏi)
5 sao
Kinh doanh & tiếp thị
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Business Development Manager tại CÔNG TY CỔ PHẦN IN DINING
6/2023 → Hiện tại
Hồ Chí Minh
Spearhead business expansion strategies for a leading F&B chain with over 50 outlets, driving consistent monthly market penetration growth. Negotiate and secure partnerships with key corporate clients and suppliers, increasing revenue through channels: TA, Corporate, Partnership, and Loyalty programs. Expand partnership networks across Vietnamese market, collaborating with prominent organizations include: IN Dining x Banking (Shinhan, VIB, Techcombank...), E-voucher vendor (Got It, Urbox,Grab...) and global membership program (Cathay, Woogi, Sodexo, Esteem...) to enhance cross-border market presence and diversify revenue streams. Oversee operational alignment across outlets, implementing standardized processes that enhanced customer satisfaction scores through innovative tools: QR code ordering and after-service follow-up calls. Conduct market research to identify growth opportunities, introducing innovative dining concepts that boosted brand visibility and foot traffic. Create and manage a Loyalty Program via mobile app to encourage repeat customers, designing and reporting daily/monthly campaigns for loyalty end-users, improving customer retention rates. Operate Call-Center and CSAT system for individual and event bookings, streamlining customer feedback loops and enhancing service delivery efficiency. Develop and implement partnership-focused OKRs to align with strategic goals, converting corporate partnership clients into direct consumers through tailored cross-industry collaboration initiatives (e.g., integrating luxury dining experiences with exclusive product promotions). Strategize B2B partnership frameworks to bridge hospitality clients with premium offerings, laying the groundwork for transitioning partnership networks into a broader customer ecosystem
Event & Wedding Sales Manager tại Nam Nghi Coral Penesula Resort Phu Quoc
3/2022 → 5/2023 (1 năm 2 tháng)
Hcmc
Developed MICE sales strategies, growing the corporate client portfolio by 20% within 12 months. Consulted and executed events (conferences, seminars, team-building, personal events) for major corporations and luxury end-user, ensured the assigned target. Maintained strong client relationships and collaborated with TA/OTA channels to ensure peak-season occupancy rates.
Corporate Event Sales Manager tại Công ty Cổ phần In Holdings - GEM Center, White Palaces
1/2015 → 3/2017 (2 năm 1 tháng)
HCM
Managed events at White Palace and GEM Center, serving over 100 corporate clients annually. Coordinated large-scale events (500-1,000 attendees), aligning with partner budgets and requirements, achieving 100% of quarterly revenue goals. Established a client care process, increasing repeat business by 50%
Sales Manager tại Duyen Ha Resort Cam Ranh
1/2017 → 1/2018 (1 năm )
HCM
Built relationships with over 50 corporate clients, boosting event & acomodation services revenue by 25% in the first year. Organized corporate events at the resort, enhancing guest experience and achieving a 90% satisfaction rate.
Sales Supervisor tại Công ty Cổ phần In Holdings
2/2018 → 2/2022 (4 năm )
Hồ Chí Minh
Oversaw events at GEM Center, delivering high-quality service for over 40 events per quarter. Supported sales team training, improving KPI performance by 10%.