I am very interested to apply for the position of Training and Development manager or something in a similar capacity. I am currently based in Hoi An, Vietnam and working at the Sunrise Premium Resort. I have 14 years experience in hospitality with an accumulated experience having worked in Vietnam, Dubai and South Africa. My passion in the industry is for training and developing staff with a desire to open a hospitality school in Central Vietnam. I am a multi-faceted contributor with experience as follows: 14+ total Years’ Hospitality Operations Experience  2+ years Training Manager / Lecturer  4+ years Senior Management positions  1+ Kitchen Manager  4+ years Mid-Level Management positions  3+ Junior-level Service staff I am a highly motivated individual with a strong determination to grow within the company. I look forward to being a valuable contributor to your esteemed company.

College Diploma

- Staff training and development - Developing SOP and training manuals - Implementing standards - Business Turnarounds - Hotel and Restaurant Consultancy - Hospitality Communication English

* June 2017 – Present Resort Training Manager at 5-star resort Sunrise Premium Resort and Spa, Hoi An, Vietnam For reference contact: Ms. Nhung: +84935845342 Service contracted to apply the following: - Ensured all team members were appropriately trained and proficient in their job area. - Implemented new staff onboarding process to improve orientation and induction. - Developed new training plans for all new staff in the resort. - Provided direction and training on matters that impact our culture, people, and customers. - Evaluating employee performance - Assisting other managers with training issues - Responsible for human resource roles including employee recruitment. - Developed and produced training materials and system. * Sep 2016 – April 2017 Hospitality Lecturer Pegasus International College For reference contact: email Dr. Hank: hank.duyverman@pegasus.edu.vn In the capacity of a lecturer at Pegasus, I taught the following practical and theoretical classes. - Coach others in job skills - Prepare and serve non-alcoholic beverages - Operate a bar - Provide advice on beer, spirits and liqueurs - Provide service to customers - Provide table service of food and beverage - Prepare and serve espresso coffee - Work effectively in hospitality services

I am looking to join a company that shares the passion for training and development of the team. It is important that training is collaborative and supported by a learning culture that is ingrained in the principles of the Hotel. I am looking to grow with the company and be apart of future projects and development within the region. My passion also lies with opening a hospitality school that is affordable and opens the doors to more aspiring youngsters who want to pursue a career. I am currently living in Hoi An but I am interested in Da Nang and also consider HCM is the right opportunity presents itself.