Đào Hồng Hạnh
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Giới thiệu bản thân
Dedicated Customer Service Manager with a passion for delivering exceptional experiences and driving team success.
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- Họ và tên
- Đào Hồng Hạnh
- Giới tính
- Nữ
- Ngày sinh
- 07/04/1992, 32 tuổi
- Địa chỉ
- Tây Hồ, Hà Nội, Việt Nam
- Cập nhật
- 16/12/2023
Thông tin cơ bản
- Kinh nghiệm làm việc
- Từ 10 đến 20 năm
- Vị trí
- Trưởng bộ phận/ Trưởng phòng
- Mức lương mong muốn
- 20 - 30 triệu
- Nơi mong muốn làm việc
- Hà Nội
- Ngoại ngữ
- Tiếng Anh (Giỏi), Đức (Khá)
Công việc mong muốn
- Quản lý
- điều hành
- Tiền sảnh
- Dự án BĐS/ Quản lý tòa nhà
Kỹ năng
Mong muốn về công việc
Giải thưởng
LIFE Heartware Award Winner 2020
LIFE Heartware is an internal branding campaign, and is aimed at recognising outstanding individuals who have consistently demonstrated exemplary attitude in their work and strived to “deliver service from the heart”, creating Ascott Moments. Nominate outstanding staff who have made a difference to our residents’ stay and to our colleagues.
Champion of DNA Award 2021
To recognize and reward associates who have worked all the way to our new CapitaDNA and embrace our company core values. Every year, Ascott Vietnam will vote for two champions for DNA (one in Hanoi cluster and one in Ho Chi Minh cluster). The champion will be recognized in our annual party and awarded with a hamper. Champion of DNA of the year is employee who has the highest DNA points accumulative through the year. Employee must have minimum 10 DNA points to be considered for champion of the year.
Grand LIFE Heartware Winner 2021
The winner was admitted to the Ascott Global Conference 2022 and received the award in Jakarta, Indonesia in August 2022. LIFE Heartware is an internal branding campaign, and is aimed at recognising outstanding individuals who have consistently demonstrated exemplary attitude in their work and strived to “deliver service from the heart”, creating Ascott Moments. Nominate outstanding staff who have made a difference to our residents’ stay and to our colleagues. GRAND LIFE HEARTWARE AWARDS: Grand LIFE Heartware Winners will be selected from the pool of Quarterly LIFE Heartware winners, gathered across the four quarters.
Trình độ học vấn chuyên môn
Đại học
Kinh nghiệm làm việc
Customer Service Manager tại Cong ty BDS Savills Vietnam
Hà NộiEnsuring smooth operations, supervising staff, training and maintaining a high standard of service, effective communication with other departments, and ensuring customer satisfaction through efficient problem-solving and professional attitude.
Recreation Attendant tại JW Marriott Hanoi Hotel
Hà Nội, Việt NamProvide information to guests about available facilities and activities, rules and regulations intended for the safety and welfare of guests
Receptionist tại Hanoi Meracus Hotel 2
Hà Nội, Việt NamBuild a good rapport with all guests and deal with their complaints/issues/requests in an effective and courteous manner
Guest Service Officer tại Somerset Grand Hanoi
Hà Nội, Việt NamMain point of contact for the guest, coordinates with the other departments and ensures that services are delivered promptly and efficiently
Ascott Host tại Somerset Grand Hanoi
Hà Nội, Việt NamProvide and maintain a friendly and warm atmosphere through personalized, prompt and efficient handling of guest services; Deliver a seamless and a successful customer experience to long-staying guests, VIPs & VVIPs, throughout the guest’s cycle.
Duty Executive tại Somerset Grand Hanoi
Hà Nội, Việt NamOversee daily operations, ensure it flow smoothly and meet company goals Stay up-to-date with upper management about organizational changes, issues and improvements
Thông tin tham khảo
luyennv2612@gmail.com - 0904026000
nguyen.maihuong@the-ascott.com - 0983948576
hongnhunghn1983@gmail.com - +84989605968
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