188 Lượt xem
I am looking for a job where I can learn about Revenue management and and develop my creativity, communication and logical thinking. Please reach out to me at 0813858757 to schedule an interview
Business English Translation
Hotel Management Certificate
+HARMONY SAIGON HOTEL & SPA The Harmony Saigon Hotel & Spa is a luxurious and modern 4 star hotel. It is located in the heart of Sai Gon, and in top 30 out of more than 400 hotels. Receptionist -Welcoming guests to the hotel in a polite, friendly and helpful manner -Coordinating with other departments to ensure all operations run smoothly and guests are treated appropriately and to their expectations. -Taking bookings and maintaining the reservations calendar -Verifying that all charges posted from the PMS Software had reached the correct guest folios and also not missing. -Dealing with any enquiries at the reception. -Reporting any problems to the office manager -General administration duties, photocopying, monitoring stationary stock and reordering when required.
Monarque hotel Da Nang is a luxurious and modern 4 star hotel.It is opened in August 2017, it is in Top 10 on OTAs, and number 3 on Tripadvisor after 9 months opening. +Sales Executive duties: -Assisting to set-up the OTAs Extranet (Agoda, Booking.com,...) -Assisting to manage the OTAs Extranet -Building up and maintaining the relationship with existing and potential accounts. - Handling daily sales activities: tele-sales, quotation, contracting, following up booking,... -Preparing the BEOs and delivering information to other Dept. -Taking-care events and banquet in-house. +Reservation duties: -Making reservation according to room availability. -Controlling room availability, room types and keeping relevant departments informed of close-out dates. -Ensuring all room reservations are guaranteed. -Checking booking file in 3 days and final booking file in details with full information. -Following-up group booking by: cut-off date, deposit, room list, payment on time. -At the end of each day, reporting to AGM about daily activities.
This hotel is operated by InterContinental® Hotels Group. Reservation -Making reservation according to room availability. -Answering incoming calls/emails -Handling guest inquiries & requests -Controlling room availability, room types and keeping relevant departments informed of close-out dates. - Check group forecast report and amend if groups are wrongly tagged about statistics codes ( Market, Source, Rate Code etc.) - Training newly reservation staffs in taking reservations and answering telephone -Ensuring all room reservations are guaranteed. -Checking booking file in 1 day in advance with full information. -Coordinating with Sale Department to update rooming list for group at least 3 days prior to arrival -Following-up bookings by: cut-off date, deposit, room list, payment on time. -At the end of each day, reporting to ARM about daily activities.