Training Supervisor tại Hwaseung Rach Gia Company, ltd,.

3/2021 → Hiện tại

Kien Giang

- Training daily classes such as orientation, communication and policies. - Making surveys, tracking issues caused employment dissatisfaction in work. - Planning and organizing welfare activities as well as employee benefits.

English speaking guide tại Mekong Eyes Cruising company

8/2015 → 7/2018 (2 năm 10 tháng)

Can Tho, Ninh Kiều, Cần Thơ, Vietnam

- Welcoming foreign guests on boats and ensuring their satisfaction during tours. - Organizing schedule, introducing the life of people living in Mekong Delta and explaining the culture. - Handling unexpected problems or last changes. - Reporting to Service Manager after cruising trips.

Butler tại Khách sạn JW Marriott Phú Quốc Emerald Bay

10/2018 → 10/2019 (1 năm )

Kien Giang, Vietnam

- Preparing rooms and service at the best status to welcome VVIP guests. - Providing the JW personalized service to ensure great memories during their stays. - Cooperating with all departments to response quickly guests’ requests. - Reporting all guests’ feedbacks to Management to improve resort service.

Guest Experience Maker tại Six Senses Côn Đảo

10/2019 → 9/2020 (11 tháng)

Ba Ria Vung Tau

- Inspecting assigned villas to ensure smooth welcome and nice stays. - Ensuring guest’s demands will be responded quickly. - Recommending resort services in order to create unforgettable memories. - Carrying out check-in/ check-out process, updating guests profiles on Opera system. - Being on duty phone 24 hours and reporting to managers to improve resort service.

Associate of the month

2/2019

Be awarded as The resort Associate of February during delicate working at JW Marriott Phu Quoc Emerald Bay