Food and Beverage Director tại Vinpearl JSC

5/2018 → Hiện tại

Phu Quoc/ Thanh Hoa/ Hai Phong

* 5/2018 - 1/2020: Food and Beverage Director - Vinpearl JSC -Managed all the food and beverage and day by day with the budgeted guideline, with highest standard -Anticipate and attend the guest need, maximize guest satisfaction -Deal promptly with guest complain and launch service to recovery procedures whenever necessary. - Monitor F&B budget follow hotel’s policy - Posses sound knowledge F&B and upselling skill - Ensure proper coordinate with Chef and Sale& Marketing to make promotion - Be fully aware of trends in the industry, design exceptional menus and purchase of goods. - Ensure report and administration are correctly and timely require - Control and cleanliness, Breakage, proper maintenance facilities, operating equipment and comply with Vietnam Health & Safety Regulation - Initiate, supervise and monitor the implementation of appropriate training to enhance of level knowledge, skill, attitude of team member. - Handle human resource responsibilities of structuring, hiring, trainin, appraisal and develop - Work with finance to build the target for department - Work close with chef to make design the menus, buffet and other service offer. - Create and maintain menus that satisfy guest. - Responsible food cost and beverage cost - Upholding menu standards and controlling inventory - Create event - specific menus for occasional such as banquet, conventions and catered meeting * 4/2017 - 5/2018 : Assistant food and beverage Director - Belle Maison Parosand Danang Hotel : - Leader shift skill - Management skill - Delegation skill - Analytical and numerical skill - Organizational and time management skill - Business acumen - Professionalism - Communication skill - Initiative - Assertiveness - Strong technical - Legislation knowledge - Human resource skill - Guest focus - Problem solving skill - Sale and marketing skill - Quality awareness * 8/2015 11/2016 FLAMINGO DAI LAI RESORT Assistant F