CAREER GOAL PRODUCTION DIRECTOR/ PRODUCT DEVELOPMENT EXCUTIVE/ STORE MANAGER With most interests in Branding, FCMG, Food and Beverage Working in an aggressive, professional and creative environment. Gaining quantitative and qualitative experience on a wide spectrum. Working in a company with a professional work driven environment where I can utilize and apply my knowledge, skills. Learning more real-life experiences about Production in order to create a sound basis for further career development.

TIME | DEGREE SCHOOL / INSTITUDE | PLACE OF EDUCATION EDUCATED KNOWLEDGE 2012 | Elementary Spanish | Berlitz | Orlando, FL, USA | Handle most uncompli-cated communicated task and routine social and work situations 2008 - 2012 | Berlitz English Program | Berlitz | Orlando, FL, USA | Have full command in English. Understand and can use virtually all linguistic structure. Communication is fluent, appropriate and well organize 2003 - 2007 | Bachelor of Engineering: Food technology Industrial University of Ho Chi Minh City | Ho Chi Minh, Vietnam | Comprehensive know-ledge of food engineering principles and standards of food & beverage manu-facturing industry Extensive knowledge of food packaging, food machinery applications, food production processes and distribution systems.

Computer : Good at using Microsoft Office (Word, Excel, PowerPoint) and Internet, email. English: Fluent in English skills (listening, speaking, reading, and writing) Communication: Good communication skills, agile, dynamic. Soft skills: Expert in Team-work skill Interviewing skill: ability to interview candidates or staffs then make decision to choose appropriate candidates. Managing skill: ability to manage whole team, assign right people to execute right tasks in order to complete project at right time. Planning: ability to creative project activation, set up recruitment planning, etc. Ability to communicate effectively with all levels of the organization Will of improvement Open-minded, being suitable with works which requires aggressiveness, clear-headedness. Straightforward, friendly, initiative, leadership mind, responsibility.

***Operation Manager | VietWash JSC| HCM city, Vietnam Fulltime job | Jan 2017 – Oct 2017  Ensure that all reporting and control procedures in the operations, customer service, quality of production, hygiene standard, maintenance are completed.  Maintain high quality products by ensuring compliance with all operations procedures.  Ensured that all stores in well operated as per planned by reviewing and monitoring labor planning, scheduling and utilization.  Enforce and support all training and development plans for all staff as company’s policy.  Monitor labor by analyzing store reports, labor scheduling, labor productivity….  Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.  Maintains service and sanitation standards in stores.  Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.  Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.  Empowers employees to provide excellent customer service.  Acts as the guest service role model for the store, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.  Handles guest problems and complaints.  Ensures corrective action is taken to continuously improve service results. ***Assistant to General Director | Boomarang Co.Ltd| HCM city, Vietnam Fulltime job| Jun2015 – Jan 2017  Responsible for food hygiene, and heath and safety issues.  Ensure waste is minimized and properly recorded.  Establish targets, KPI’s, schedules, policies and procedures.  Maintain proper consumption levels as instructed by the company.  Maintaining effective cost control in all areas of the restaurant.  Countersigning of all requisitions and purchase requests.  Approves on a regular basic all overtime payments as prepared by shift leader and comparing those figures to official budgets.  Approves work schedule prepared by restaurant manager.  Supervision of daily paper flow including Proposals, and Function Contracts.  Development and maintenance of restaurant manual.  Completion of monthly inventory.  Responsible for report generation on paper need, monthly and fiscal basis. ***Area Manager | Huyvietnam Co.Ltd| HCM city, Vietnam Fulltime job| May2014 – Jun2015  Implement annual sales, new Outlet Opening forecasts, monitor sales results and trends, each outlet profit and loss statements on a periodic basis, make specific recommendations, and assist in improving each branch performance.  Identify food variances and subsequently lead the team in weekly food cost that included analyzing product mixes, inventory, waste and usage to produce an additional reduction in food cost.  Maintains great energy and positive image to guests and staff.  Identifies and develops talent proactively to formulate a strong team.  Ensure all location work within company standard operating procedures.  Work on following up and implementing employee development programs.  Ensure the continued growth and development of the outlets by providing Outlet Managers with hands on leadership and direction, helping them to identify appropriate tasks and objectives. ***Restaurant Manager | Givral Restaurant | HCM city, Vietnam Fulltime job| May2013- May2014  Planed menus by consulting with chefs; estimates food costs and profits; adjusts menus.  Trained workers in food preparation, and in service, sanitation, and safety procedures.  Inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards.  Performed personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.  Controlled inventories of food, equipment, chinaware and reported shortages to designated personnel.  Purchased or requisition supplies and equipment needed to ensure quality and timely delivery of services.  Recommended measures for improving work procedures and worker performance to increase service quality and enhance job safety. ***Restaurant Manager | Quiznos Sub | Orlando, Florida USA Fulltime job| May2011- Dec2012  Recruited, trained and developed all food service personnel.  Provided performance feedback and coaching to food service employees.  Managed the cleaning and maintenance of food service equipment and related CPU/register equipment for efficient operation.  Ordered, received and maintained controls for inventory.  Managed front cashiers in areas of monies handling, voids, shift breaks and customer service.  Managed full and part time shift schedules of employees. ***Assistant Restaurant Manager | Quiznos Sub | Orlando, Florida USA Fulltime job| Dec2010-May2011  Greeted customers and took food order; provided information about menus  Prepared and made sub and other food item.  Operated cash register and received payment from customer in cash or credit card, accurately counts and provided change to customers as required.  Cleaned and stocked work area and customer area.  Cleans and sanitizes work station and equipment. ***Chef Assistant | Eastside Café | Orlando, Florida USA Fulltime job| Dec2009- Dec2010  Made breakfasts, appetizers, desserts in western style (especially in US and Italian style).  Assisted in preparation of main course and soups.  Served hundreds of office staff in Bank of American building.  Bought fresh ingredients in local market.  Provided daily maintenace of kitchen facilities to ensure area was clean and sanitary. ***Production manager | Mylinh Co.ltd | HCM city, Vietnam Fulltime job| May2008-Dec2008  Responsible for developing and implementing the best standard practices and methodologies for food additives processing and preserving.  Assigned the tasks of developing new techniques for processing food additives in a hygienic and safety manner.  Assigned the responsibilities of conducting research on food additives processing engineering.  Assisted technical advisor in the design of food production and preservation techniques  Handled the responsibilities of testing equipment before the production process  Took care of technical tasks such as: maintaining equipments and the system, make sure the process working in smoothing way, solving all the problem happened in production process, etc.  Researched the new product in extract area.  Sought new ingredients or explored new effect of ingredients.  Managed all the works and workers in shift. ***Quality Control | Kinhdo Group | HCM city, Vietnam Fulltime job|Nov2007-May 2008  Maintained all records and documentations pertaining to the establishment’s codes and rules for production.  Updated the certifications for Standard Sanitation and checked for adherence to operating procedures and good manufacturing best practices.  Monitored and verified that the programs noted above are being performed and documented correctly during daily operations.  Fixed and reported problems in process to technician and mechanic engineer.  Made product profile to support sale department.  Reported weekly for leader. ***HACCP Member | Seaspimex | HCM city, Vietnam Internship | Apr2006-Aug2006  Worked in HACCP group  Worked with QC and Production manager in factory.  Worked in all part of the process.  Joined to build HACCP document (especially in HACCP part)