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Từ 5 đến 10 năm
Giám sát
30 - 40 triệu
HCMC
Tiếng Anh (Khá)
N/A
IT
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại học khoa học tự nhiên
Cử nhân công nghệ thông tin - Đại học
2014 → 2019
Kĩ năng
IT Infrastructure | |
IT Management | |
IT Security |
Kinh nghiệm làm việc
IT supervisor tại Caravelle Hotel
10/2019 → 9/2021 (1 năm 11 tháng)
HCMC
Responsibility Responsible for PMS and its databases: Opera, Agilysys POS, HRM, SUN, MC, E-Invoicing, Keycard, PABX, internet, background music, Camera, eSignage, etc... Developed and implemented asset management system resulting in increase in efficiency Administered a network consisting of 21 servers (including Domain in Windows 2012) and 150 workstations, ensuring smooth operations and minimal downtime.s Administered Exchange Server 2010 hybrid with Exchange Online Office 365 to provide e-mail services. Administered internet system to provide high-speed internet for 333 guest rooms and wireless for public areas, resulting in a 20% increase in guest satisfaction ratings. Outcome Network and system work smoothly and efficiently for business. In charge of whole IT relevant of hotel in the absence of IT manager since 04/2021.
Senior IT Infrastructure tại Wall Street English Viet Nam
9/2021 → 6/2022 (9 tháng)
HCMC
Responsibility Oct 2021 - Jun 2022 Viet Nam Conducted system capacity planning and forecasting, ensuring the infrastructure could handle a 100% increase in user traffic without performance degradation. Implemented security best practices, including firewalls, intrusion detection, and access controls, resulting in zero security breaches over the course of two years. The primary responsibility of this position is to develop, maintain, continuously improve and support both internal and client-facing IT infrastructure, including servers, storage, networks and telecoms systems. Lead the design and development of quality infrastructure that encourages the optimal combination of unit/component/integration and end to end tests. Research and identify the most appropriate options for the delivery infrastructure. Design the architecture of the required infrastructure solution Manage the deployment, maintenance and upgrade paths of the infrastructure Identify, deploy and maintain appropriate connectivity options Contribute to the overall quality of service delivered to internal users and clients. Support the Application Support team in dealing with critical incidents in the Managed Service environment Contribute to the roadmap for the development and evolution of the infrastructure that is appropriate for the current needs as well as scalable for the future needs of the business Contribute toward design improvements that allow for more efficient support of the environment, applications and clients Contribute to increasing the availability of our services by providing iterative improvements to existing infrastructure solutions . Outcome I am the key person in conceptualizing and redesigning the system, network, procedure and policy.
IT Team Leader tại Essential Properties Management
6/2022 → 7/2024 (2 năm )
HCMC
Managed information technology and computer systems, overseeing network infrastructure (firewall, switch, access point ...), server maintenance, security protocols, and backup procedures. Lead IT projects, including the design and deployment of new IT systems. Analyze business requirements, coordinate with relevant departments to help them find IT solutions to meet needs (software, hardware, procedure) Performed periodic network assessments & network/systems security audit. Ensure that the company’s information assets are appropriately identified and valued and are protected by complying with and enforcing all security policies. Negotiate and administer vendor, contractors and consultant contracts and service agreements. Implement, monitor, maintain, and continuously update documented IT-related operation systems (standards, procedures, policies, forms, templates, convention) Developed a comprehensive budget plan for the IT department resulting in a 10% reduction in overall expenses. Outcome I contributed to system improvements and completed projects on schedule.