Blue Mountains Hotel Management School at Torrent University

Night Manager tại Veriu Group - Veriu Hotels and Suites

Night Manager based at Veriu Central. The position is in charge of the overnight operations of 5 properties of Veriu Hotels & Suites and Punthill Apartments Hotels in Sydney. Acting Manager while Hotel Managers are off duty. Is the first point of contact if any incidents are to occur at the five Veriu properties.

Duty Manager tại Veriu Group - Punthill Apartment Hotels

Managing front office and housekeeping department. Assisting Hotel Manager with high-level hotel management and operation administration tasks.

Assistant Hotel Manager tại Veriu Group - Punthill Apartment Hotels

Are responsible for the overall day to day running of all aspects of the hotel. Represent the hotel in the absence of the Hotel Manager. Responsibilities include assisting the Hotel Manager with marketing and promotion, budgeting and financial planning and pricing to adhere to agreed prices/budgets, directing and organising all of the hotel’s services and maintaining applicable quality standards and records whilst assisting with the responsibility for ordering and obtaining supplies, quality control and management of all team members. To ensure that the core values and standards of Veri-Best are achieved and maintained by all team members at all time.

Hotel Manager tại Veriu Group - Punthill Apartment Hotels

· Oversee daily hotel operations, ensuring efficient service delivery and adherence to quality standards. · Recruit, train, and lead a dynamic team, fostering a positive work environment and promoting professional development. · Develop and manage budgets, monitor financial performance, and implement strategies to optimize revenue and control costs. · Prepare and present fortnightly and monthly reports to the DOO and the Boards. · Enhance guest satisfaction by addressing inquiries, resolving complaints, and ensuring exceptional service throughout the guest experience provided by all team members. · Collaborate with the Sales team to design and adjust short-term and long-term strategies to drive occupancy and revenue growth. · Collaborating and maintaining the relationship with stakeholders and external parties such as suppliers, travel agents, corporate clients, and Lot owners.