Phó bộ phận ẩm thực tại Villa Song Saigon

4/2023 → Hiện tại

Hồ Chí Minh

- Manage daily operation proactively based on key performance indicators and work with respective section heads. - Maintain and deliver a high standard of service through training, on job training, coaching and briefing. - Provide a learning atmosphere and passionate mindset at work to every single employee. - Balance staff’s request, benefit as well as satisfaction at work. - Provide leadership, vision and guidance to all F&B members to achieve departmental goals in a way that will be effective with less expenditure. - Create opportunities to engage with guests and ensure their satisfaction at a high rate. - Handle guest’s complaints and feedbacks efficiently. - Food menu designed, beverage menu and wine list engineering. - Monthly operation report (P&L) & weekly meeting. Review fore-cast on revenue and expenditure monthly. - Activities and promotion plan quarterly and yearly. - Maintain departmental communication logbook and update notice board. - Monitor and maintain standard of service, cleanliness of dining and working areas, communicate issues of safety, hygiene to appropriate departments. - Inventory and breakage control. - Recruiting.

FLC Samson Beach & Golf Resort Excellent manager 2019

10/2019

Excellent manager in FLC Samson & Golf resort in 2019

FLC Group Excellent manager 2018

10/2018

Excellent manager of FLC group in 2018

Harbhans Singh Surtas Singh (Mr. Buurns) - General Manager

FLC Samson Golf & Resort

gm@flcsamson.com - 0334507442

Vu Quoc Anh Thu - Director of Operation

Mamamia group

do@mamamia.com - 0903145600