Department Management tại McDonald's Vietnam

10/2019 → 8/2024 (4 năm 10 tháng)

Hồ Chí Minh

• Ensures to provide guidance and actively set an example for all staffs • Training and coaching staffs follow company standards, VSATTP • Analyze COS components and develop and communicate weekly food cost action plans to managers and staff (including food promo, condiments) • Arrange weekly schedule according to labor guidelines and any fluctuations in sales due to holiday or local events, control COL by weekly and monthly • Follows up all staffs in each shift to ensure they follow procedure standard, company policies and QSC • Complete daily, weekly, and monthly count inventory • Ensure all staff members follow standards policy by greeting and responding to all customers with fast, efficient, friendly, and personalized service