Quỳnh Thoa Nguyễn

- I am confident in my ability to strategize, implement creative business solutions, build and lead effective teams, manage projects and tight budgets, and build lasting relationships with relevant parties.
- Ability to withstand high pressure at work and always ready to accept challenges, constantly learning and developing yourself to become a leading expert in this field.

- Managing and orienting sales department plans
- Advising the Board of Directors on development plans to achieve set sales.
- Establish channels to reach new customers and maintain existing customer sources.
- Responsible for the hotel's business activities.
- Responsible for assigning and managing subordinate staff to best complete the set plan.
- Coordinate with departments to ensure providing the best service to customers.
- Good relationships with travel and tourism companies.

- Comprehensive Strategy and Operations: Successfully developed and implemented the business plan for the entire MeyHome Capital Phu Quoc project, including hotels, restaurants, and entertainment areas.
- Ensure Excellent Service Quality: Maintained high service standards and effectively handled customer feedback.
- Optimize Business Performance: Managed revenue and expenses to maximize ADR (Average Daily Rate) and OCC (Occupancy), while proposing facility improvements to maintain high-quality standards.
- Build and Develop Partnerships: Maintained strong relationships with strategic partners, key clients, and regulatory agencies, contributing to the sustainable success of the project.
- Recruit and Train Staff: Recruited, trained, and developed a professional team, especially senior management positions, to ensure the best service quality.
- Drive Business Growth: Proactively updated market trends and competition, proposing effective marketing strategies to meet and exceed business targets

- Comprehensive Strategy and SOL Channel Management: Planned and successfully executed activities across Social, Digital, and E-commerce channels for the hotel chain, optimizing business performance and attracting new customers.
- Develop Partnerships: Built and maintained effective collaborations with partners and ecommerce platforms, driving sales and expanding market reach.
- Market and Competitor Analysis: Regularly analyzed and evaluated the market and competitors, proposing appropriate solutions and action plans to enhance competitiveness and optimize business performance.
- Manage and Optimize Advertising: Closely monitored daily advertising activities, optimizing media and promotional programs to achieve the highest efficiency.
- Cross-Department Coordination: Worked closely with related departments to implement programs aimed at increasing sales and enhancing brand recognition
. - Budget Management: Developed detailed budget plans and strictly controlled the annual budget usage of the department.
- Build and Develop Teams: Recruited, trained, and developed a professional team, establishing efficient workflows and leveraging technology to optimize departmental performance

- Develop Comprehensive Communication Strategies: Developed and executed effective communication plans for projects and products at various stages, optimizing customer reach and enhancing brand recognition.
- Negotiate and Sign Contracts: Successfully negotiated service contracts for the company, including business travel arrangements, event organization, seminars, and tourism, generating significant revenue for the company.
- Product Development and Promotions: Proposed and implemented new products, attractive promotional programs, and innovative sales ideas, contributing to increased sales and business growth.
- Support Digital Transformation: Advised and supported the IT department in digital transformation projects within the hospitality and service sectors, enhancing operational efficiency and customer experience

Plan and Achieve Business Goals: Developed and successfully executed monthly and quarterly business plans, effectively managed costs, and achieved sales targets across OTA (Online Travel Agency) channels. - Develop E-commerce Channels: Proactively sought, analyzed, and optimized the effectiveness of e-commerce channels, contributing to increased revenue and market expansion. - Manage Product Display Operations: Ensured product displays on e-commerce platforms were always attractive, professional, and customer-engaging. - Manage and Train Teams: Monitored, supervised, and evaluated employee performance, while supporting training and development to enhance customer service quality.

Manage all activities of the Company in the field of Transportation and Travel - Develop, plan and propose solutions and implementation methods in the field of management, serving production and business activities.
– Construction and organization: personnel, equipment... for exploitation work.
– Approach and market to customers; Connection of seaport businesses and maritime services to exploit goods.
– Develop short, medium and long-term business and cash flow strategies.
– Proposing to develop a strategy for developing the seaport and maritime services sector;
– Monitor the implementation of the strategy and periodically review and propose adjustments to the strategy appropriate to each stage of development.
– Make weekly, monthly, quarterly and annual plans for port operations and assign relevant departments to implement the plan
– Monitor daily port operations, ensure all activities follow plan and take corrective measures if necessary.

ductd@ceogroup.com.vn - 84 913 236 767

buihaphuong@ceotravel.vn - 0962981986

uyen.ltt@starship.com.vn - +84 979 198 288