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Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
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Liên hệ thành công | 0 | Chưa có |
Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
12 - 20 triệu
Tiếng Anh (Giỏi)
500 - 999
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kaplan Business School, Melbourne
Hospitality and Tourism Management - Đại học
2013 → 2015
Kĩ năng
Kinh nghiệm làm việc
SALES CONSULTANT tại EVERTRUST COMPANY LIMITED
7/2022 → 11/2023 (1 năm 4 tháng)
Ho Chi Minh, Vietnam
Utilized a CRM system to track customer data and monitor sales performance Analyzed and interpreted customs and immigration laws and regulations, ensuring compliance with all policies and procedures Recommended services for customers based on their circumstances Collaborated with marketing department to create actionable marketing plan Researched the market to identify new opportunities Maintained and cultivated relationships with partners and customers to bolster market access and broaden the enterprise's business network Proposed and negotiated contracts with partners and customers, ensuring mutually beneficial business agreements for both parties Contributed ideas to the development of new services to meet customer needs, market demands, and enhance business sales volume
SERVICE OFFICER tại AUSTRALIAN GOVERNMENT - SERVICES AUSTRALIA
2/2021 → 2/2022 (1 năm )
Brisbane, Australia
Assisted Fraud Detection Team Analyzed accounts, payment claims and customer behavior to identify fraudulent patterns and provided customer insight Reviewed evidences/documents to analyze the overall fact patterns of claim and synthesize data into a professional report Audited fraud processes to determine accuracy and compliance to policy Assisted customer to access, navigate or interpret services across a range of payments, programs and services Actively promoted, demonstrated and referred customers to digital services Assessed customer needs, requirements, entitlements and obligations Determined and facilitated payments to customers Advised customers on legislation, policy, procedures, payments and services administered Resolved routine customer enquiries and complaints Escalated complex complaints and systemic issues Collaborated and communicated effectively with cross functional teams to achieve objectives Participated in quality assurance activities and check adherence with relevant legislation
DEMI CHEF tại MERCURE CANBERRA HOTEL
7/2017 → 2/2020 (2 năm 7 tháng)
Canberra, Australia
Prepared and cooked assigned dishes according to recipes and standards Supervised other junior kitchen staffs Ensured the quality and presentation of dishes meet the restaurant's standards Managed and organized the assigned sections of the kitchen Trained and mentored junior kitchen staffs, provided guidance on techniques and procedures Monitored stock levels and assisted in inventory management Contributed to menu development and suggested improvements to dishes Adhered to health and safety regulations and kitchen protocols
CONFERENCE & EVENT SUPERVISOR tại MANTRA BELL CITY HOTEL
4/2012 → 3/2017 (4 năm 10 tháng)
Melbourne, Australia
Ensured all invoices and reporting completed daily Assist in stock and venue management Performed opening and closing procedures as per department standard Collaborated with clients to understand event requirements and ensure client satisfaction Managed event budgets, resources, and timelines effectively to optimize cost-efficiency Coordinated logistics including venue selection, catering arrangements, and audiovisual setup Supervised a team of 20 staffs, delegating tasks and providing guidance as needed Ensured seamless operations during events, addressing any issues promptly to maintain event quality Conducted post-event evaluations to gather feedback and identify areas for improvement Contributed to the continuous enhancement of event management processes through innovative ideas and solutions.