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Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
---|---|---|
Liên hệ thành công | 1 | 19:57 30/06/2024 |
Liên hệ không thành công | 0 | Chưa có |
Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
40 - 50 triệu
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Ho Chi Minh City University of Education
Literature - Đại học
2013 → 2017
This program cultivates well-rounded bachelors in Literature with a strong foundation in literary knowledge and a commitment to ethical and healthy living. Graduates possess the skills to analyze and apply literary concepts and can pursue careers in various literary fields. This includes work within production facilities, institutes, or research centers. The program also equips students for further academic pursuits in diverse areas such as Linguistics, Vietnamese Literature, Foreign Literature, Literary Theory, Cultural Studies, Vietnamese Studies, and "Hán-Nôm" (Ancient Vietnamese Language).
Kĩ năng
PMS/HMS: Infor, Smile, NewWay, eZee Absolute, CiHMS (VinHMS), eZcloud, RedFox | |
CMS/CRS, RMS: D-Edge, Sabre, Hotelink, eZee Centrix, BlueJay - Channex, eZee Mint, RedCM | |
Booking Engine: Fastbooking (D-Edge BackOffice), Synxis (Sabre), HotelLink, RedBE | |
OTA Extranet: Booking.com, Expedia, Agoda, Traveloka, Trip.com, AirBnB, Mytour, VNTrip, Go2Joy | |
Microsoft Office: Outlook, Excel, Word, PowerPoint | |
Others: OTA Insight, Tableau, Google Spreadsheet, Google Gemini, ChatGPT, Canva, Adobe Photoshop |
Kinh nghiệm làm việc
Group Revenue Manager - ZENEDEN GROUP (~338 KEYS) - SMARANA HANOI HERITAGE tại ZENEDEN GROUP
4/2020 → Hiện tại
Ho Chi Minh City
✨ UP-TO-DATE CLIMAX Hybrid - Remote . In this role, I'm responsible for accelerating all revenue streams (Lodging, Food & Beverages, Spa, Transportation and Other Departments) for a diverse collection of properties with a particular focus on two unique hotels: ⏩ Smarana Saigon Antique (98 rooms): Coming Soon by the late 2024 - This luxurious hotel promises an unforgettable experience, where every detail whispers tales of the South Vietnamese Cochin culture's rich heritage. ⏩ Smarana Hanoi Heritage (20 rooms, 01 restaurant, 01 spa, 01 executive lounge, 01 sky bar): This one-of-a-kind hotel pays tributes to the beauty of Hang Trong folk paintings. Explore the property and its offerings here: ✒ Smarana Hanoi Heritage - Hotel and Retreats: https://smaranahanoiheritage.com/ ✒ Restaurant La Carpe: https://lacarpe.vn/home/ ✒ Skybar Lunaire: https://www.instagram.com/lunaire.skybar/ ✒ Spa Le Paon: https://www.facebook.com/lepaonspa?_rdr In addition to these new properties, I'm also overseeing the revenue strategies for: ⏩ Genuss Tam Dao - Hideaway Retreats (94 rooms, 01 swimming pool & sauna, 01 gym room, 01 restaurant): https://bit.ly/3LaUEig ⏩ The Bloom Hanoi & Flora Bistro (38 rooms): https://bit.ly/3ROo6yo ⏩ The Bloom Pham Viet Chanh - Modern Living Space in Saigon (38 rooms): https://bit.ly/45NUUNR ⏩ The Bloom Classic & Flora Bistro (26 rooms): https://bit.ly/3RPUzoh ⏩ Poonsa Duy Tan Hotel & Serviced Apartment (24 rooms): https://bit.ly/3W0dCyt ::: - Strategic Planning & Growth: Assist the Director of Sales & Marketing to develop Business Strategies, Annual Budgets and Rolling Forecasts ensuring long-term successes. - Pricing & Distribution Expertise: Spearhead Pricing Strategy, Yield Management & Revenue Mix Optimization for all market segments, business sources and distribution channels. - E-Commerce & Digital Marketing: Lead multi-hotels E-Commerce efforts, utilizing digital tools and technologies to control pricing and inventory across all channels. - Driving Online Success: Collaborate with the Marcom team to design impactful seasonal campaigns on online booking platforms, social media and hotel website. - Organizing High-Performing Team: Supervise a team of 9 Reservations Agents and 1 E-Commerce Executive, achieving impressive results like exceeding 90% occupancy (for 338 rooms), increasing monthly ARR by 10%, and optimizing additional revenue streams. - Data-Driven Decision Making: Implement Market Intelligence, Rate Shopping and Booker Insight Reports, analyzing travel trends in Nationality, LOS, Lead time, No-shows & Cancellations to optimize ADR/ARR, RevPAR, Hotel Visibility and OTA Conversion Rates. - Technology Solutions: Source, evaluate technology solutions (PMS/HMS, CMS/CRS, RMS, BE, Rate Spy tools), and advise hotel management on productivity-enhancing solutions. - Relationship Cultivation: Foster relationships with key stakeholders (OTA Market Managers, Clients & Suppliers).
E-Commerce Manager tại Khách sạn Draha Hạ Long
3/2021 → Hiện tại
Ho Chi Minh City
✨ COMPREHENSIVE KNOWLEDGE IN CITY HOTELS AND DESTINATIONS https://www.facebook.com/drahahotel/ Freelance - Remote . - Pricing Strategy & Yield Management: Implement auto-pricing strategies, defining selling room rates based on market trends, competitor pricing & booking data to optimize Hotel Occupancy, ADR/ARR, Room Revenue, RevPAR. - E-Commerce Leadership: Lead OTA sales efforts, generating OTA bookings and distribution channel revenue. - Weekly Booking Growth: Spearhead initiatives to drive consistent weekly booking growth, outperforming hotel occupancy and revenue goals. - Market Intelligence: Stay abreast of Bookers' Insights, Market Trends & Competitor Pricing to inform strategic decision-making.
Assistant Revenue Manager tại Hotel Equatorial HCMC
6/2022 → 9/2022 (3 tháng)
Ho Chi Minh City
✨ COMPREHENSIVE KNOWLEDGE IN CITY HOTELS AND DESTINATIONS https://hochiminhcity.equatorial.com/about-us/ Full time - Onsite . At Equatorial Ho Chi Minh, my deep understanding of the city hotel landscape allows me to craft data-driven strategies that optimize the hotel's revenue and online presence. ⏩ Revenue Management Expertise (35%) - Assist the General Director to develop strategic pricing strategies to maximize Sales Volume, Room Revenue, ARR & RevPAR. - Conduct comprehensive market intelligence and rate shopping to stay ahead of competitors by analyzing their Strengths, Weaknesses, Opportunities, and Threats (SWOT). - Analyze same-day room availability to determine optimal BAR levels. ⏩ E-Commerce Efficiency (55%) - Manage digital tools and technologies to ensure price parity across distribution channels and guarantee the best rate on hotel brand website. - Implement effective solutions to improve key metrics: Turnover History, Instant Confirmation Ratio, Parity Rate Score, Review Score, Information Score and Cancellation Characteristic Score. - Design an OTA Promotion Architecture with a layered approach using Campaigns, Channel Discounts, Loyalty Programs & Accelerators to boost hotel visibility, and attract guests with targeted e-marketing badges. - Collaborate with other departments to create compelling promotions, rate packages for brand website. - Maintain accurate information about Property, Rooms, Facilities & Services across all online booking platforms. - Actively develop B2B channels (GDS, Agoda Beds Network, Hotelbeds, etc) to reach a wider audience. - Generate and deliver accurate reports and presentations in a timely manner, keeping stakeholders informed. ⏩ Additional Skills and Training (10%) - Actively participate in training sessions and workshops to stay current with industry trends. (e.g., Expedia Reconnecting Workshops, Agoda - Dynamic Growth with Agoda)
Performance Strategy Executive tại RedDoorz Vietnam
1/2022 → 6/2022 (5 tháng)
Ho Chi Minh City
✨ SELF-TRANSFORMATION WITH INTERNATIONAL CHAINS Hybrid - Onsite . In my role on the Revenue & E-Commerce team, I spearheaded the performance of over 130 hotels across Vietnam. I motivated the team to consistently exceed monthly Objectives and Key Results (OKRs), and conducted Competitor Research, Business Reviews, and analyzed Booker Insights. Additionally, I undertook all projects aimed at enhancing Direct Sales (Corporate & Wholesale). ::: ⏩ Revenue Management Powerhouse (35%) - Developed and implemented competitive pricing strategies to optimize room revenue for hotels across Vietnam, balancing hotels' direct sales vs. RedDoorz's contributions. - Utilized dynamic pricing strategies based on occupancy & real-time market conditions to ensure maximizing profitability for both hotels and RedDoorz. - Controlled room availability across sales channels to optimize sales opportunities. ⏩ E-Commerce Champion (45%) - Created new listings on major OTAs, and crafted multi-layered promotional campaigns featuring Seasonal Offers, Targeted Deals & Strategic Pricing Tactics to boost online visibility and bookings. - Tackled technical challenges related to online sales platforms, and implemented solutions to enhance performance. - Developed strategic action plans to help hotels achieve specific room sales quotas within the first week of partnership with RedDoorz. - Analyzed weekly sales statistics and monitored area-specific cancellation and no-show trends to implement necessary adjustments. - Utilized seeding reservations to accelerate review scores, and collaborated on co-investment projects with hotel partners (AGX, AGP, Sponsored Listings, etc) ⏩ Data-Driven Decision Making (20%) - Generated comprehensive reports including Daily Pickup Reports, Weekly Sales Statistics, No-show and Cancellation Analysis & Monthly Bookers' Insights (Nationality, Length of Stay, Booking Window, etc) to inform strategic decision-making.
Assistant Chief Accounting Officer (Cost and Procurement) - NHAT HA L' OPERA HOTEL (121 keys) tại Khách Sạn 5 Sao Pullman Hải Phòng
10/2020 → 6/2021 (8 tháng)
Ho Chi Minh City
✨ THE VERY FIRST STEP https://nhathalopera.com/overview/ Part time - Onsite . ⏩ Streamlined Procurement - Sourced, verified, and negotiated with suppliers to secure the most cost-effective products and services for the hotel. - Conducted research, prepared rate shop reports, and implemented procurement processes or consulted with the hotel's Board of Directors on cost-saving alternatives. ⏩ Template Development: Assisted the Chief Accounting Officer in creating cost management templates for efficient operational budgeting. ⏩ * Hotel Pre-Opening Support: Contributed to the procurement task force for the successful pre-opening of Pullman Haiphong Grand Hotel.
Sales and Marketing Executive tại Khách sạn L'Odeon Phú Mỹ Hưng
8/2018 → 3/2020 (1 năm 6 tháng)
Ho Chi Minh City
✨ THE VERY FIRST STEP https://bit.ly/4aeaJhM Full time - Onsite . Nestled near District 1, Hotel L' Odéon Phu My Hung offers a haven of peace with its captivating Franco-British country charm. During my tenure as a Sales and Marketing Executive, I spearheaded both Corporate and OTA Sales, fostering strong relationships with key accounts.
Mong muốn về công việc
Giải thưởng
Thông tin tham khảo
Ninh Ha Phuong (Ms.) - Director of Sales and Marketing
ZENEDEN GROUP
dos@thebloom.com.vn
Hoang Thi Huyen (Ms.) - Chief Accounting Officer
Nhat Ha L'Opera Hotel
Hhuyen.hcm@gmail.com
Dang Thuy Duong (Ms.) - Co-Owner
The Old Compass Cafe
duong@rustycompass.com
Dam Duy Thanh (Mr.) - General Manager
Khách sạn Draha Hạ Long
thanhdam.vnn@gmail.com
Nguyen Hoang Bich Phuong (Ms.) - General Director
Hotel Equatorial HCMC
phoebe.nguyen@hcm.equatorial.com
John Lek (Mr.) - General Manager
Khách sạn L'Odeon Phú Mỹ Hưng
johnlek@hotelodeon.vn