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Dưới 1 năm
Nhân viên
5 - 8 triệu
Hà Nội
Tiếng Anh (Khá)
5 sao
Ẩm thực
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại học Công nghiệp Hà Nội
Quản trị Khách sạn - Đại học
2020 → 2024
Kĩ năng
Community | |
SLOVING PROBLEM | |
Time Management | |
customer service |
Kinh nghiệm làm việc
F&B Intern tại InterContinental Hanoi Landmark 72
1/2024 → 3/2024 (1 tháng)
Hà Nội
Code of behavior procedure Care, control, and handling of equipment how to polish glassware, chinaware, and cutlery How to greet guests and farewell to the Guest How to set up the table for afternoon tea and food serving Sequence of service How to serve non-alcohol drinks (tea, coffee, juice) How to serve soft drink How to serve alcohol drink ( beer and cocktail) How to serve the wine Drink and food menu knowledge How to seat guests and present the menu Suggestive and upselling How to take order How to post the orders on micros system How to pick up and serve the food How to clear and clean the table how to check guest satisfaction How to handle guest complain How to present and collect a bill How to serve the bingsu How to make the daily report
F&B Intern tại Sen Grand Hotel & Spa
5/2023 → 8/2023 (3 tháng)
Hà Nội
Be present at the work location 5-10 minutes before each shift to ensure attire, behavior and shift assignment; Arrange tables, chairs, tablecloths, flower vases, tablecloths... in standard locations of the restaurant; Clean tables, chairs, bowls, plates, knives, spoons, forks and arrange according to regulations (if any); Ensure enough quantity for each shift; Prepare all necessary tools to serve dishes according to regulations; Check and have the guest list; Always ready to serve; Prepare a luncheon or dinner party: carefully set up according to customer requirements; Pay attention to every customer so they feel comfortable and satisfied with the restaurant; Clean up to prepare to serve the next customers; Psychological preparation and ability to withstand high work pressure;
F&B Intern tại Sen Grand Hotel & Spa
6/2022 → 9/2022 (3 tháng)
Hà Nội
Be present at the work location 5-10 minutes before each shift to ensure attire, demeanor, and shift assignment; Set up tables, chairs, tablecloths, flower vases, placemats,... in the standard restaurant locations; Clean tables, chairs, dishes, plates, knives, spoons, forks and set up according to regulations (if any); Ensure an adequate quantity for each work shift; Prepare all necessary utensils for serving food according to regulations; Check and have a list of guests; Always be ready to serve guests.