Staff tại Cowboy Jack’ s

5/2016 → 6/2017 (1 năm 1 tháng)

HCM

May 2016 - Jun 2017: Bartender - Prepare materials and preparation tools. - Make drinks as required by guests. - Consult drinks and handle problems. - Preserving materials and tools. - Check daily reports. - Support colleagues in the department when crowded Sep 2016 - Jun 2017: Cashier - Handle cash, credit or check transactions with customers. - Collect payments. - Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. - Make reports at the end of shifts. - Support colleagues in the department when crowded. Nov 2016 - Jun 2017: Waiter - Greet and escort guests to their tables. - Present menu and provide detailed information when asked. - Inform customers about the day ’s specials. - Offer menu recommendations upon request. - Take accurate food and drink orders. - Serve food and drink orders. - Deliver checks and collect bill payments. - Carry dirty plates, glasses and silverware to the kitchen for cleaning. - Arrange table settings and maintain a tidy dining area.

Receptionist tại Sanouva Hotel

12/2017 → 4/2021 (3 năm 4 tháng)

HCMC

- Welcome guest - Complete the procedures when guests arrive and leave. - Allocate rooms and give the keys to guests. - Tell guests about hotel facilities and services. - Receive and handle calls. - Take and pass on messages to guests. - Provide information about the surrounding area. - Prepare bills and take payments. - Deal with complaints or problems

Senior Business Development Executive tại Standard Chartered Bank

4/2021 → 1/2022 (9 tháng)

HCMC

- Search for new and profitable customers, maintain relations with customers, and identify their needs. - Introduce and sell Personal Loan or Credit Card as main products. - Develop and maintain active referral relationships with targeted sources (i.e.: big developers, big agents, senior sales managers or best sales working on the real estate market). - Achieve allocated individual business targets. - Successful and consistent conversion of leads to sales.

Senior Sales Executive tại Nhà Hàng Côn Sơn

1/2022 → 6/2024 (2 năm 5 tháng)

HCMC

- Receiving reservations - Introducing venue, recommend menu, assist the customer in planning party, close the deal with over 80% successful - Making the service contract - Coordinating with FOH & BOH to make sure the party/event runs smoothly - Take care and get feedback from customers. - Success to have a lot of loyal customers. - Achieve allocated monthly individual business targets.

Mrs. Ngan Vo - General manager

Con Son restaurant

ngan.vtt@conson.vn - 090 9309366