Tiên Phan Thị Thủy
Sinh viên tìm việc làm trong nghành du lịch
As a final-year student at Tôn Đức Thắng University, I bring practical experience in the tourism industry, with a focus on sales, customer service, and tour management. My immediate objective is to graduate with honors within the next three months. In the next three years, I aim to hone my sales acumen, tour management expertise, and guiding proficiency for both inbound and outbound markets. My ambition is to evolve into a consummate professional within the tourism sector.
My professional experience includes roles such as Sales Representative and Customer Consultant at Saigon Waterbus, Social Media Assistant at Happyland Tourism Complex, and Retail Sales Associate at Dong Tam Snake Farm. In these positions, I have demonstrated strong communication abilities, excellent customer service, and effective teamwork. Additionally, I possess solid skills in research, learning, and professional development.
I am currently seeking an internship opportunity to further enhance my expertise and contribute to the company's success.
Thông tin cá nhân
Họ và tên
Tiên Phan Thị Thủy
Giới tính
Nữ
Ngày sinh
26/11/2002
Địa chỉ
TP Hồ Chí Minh
Cập nhật
19/06/2024
Thông tin cơ bản
Kinh nghiệm làm việc
Dưới 1 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
Tiếng Anh (Trung bình)
Ngoại ngữ
Tiếng Anh (Trung bình)
Công việc mong muốn
Mong muốn về công việc
Kỹ năng
Học vấn - Chuyên môn
Nakhon Pathom Rajabhat University
Strategic Management in Tourism - Đại học - 2023 - 2023
Participate in cultural exchange programs in Thailand
Ton Duc Thang University
Tourism and tourism management - Đại học - 2020 - 2024
Activities and societies: Participate in department-level scientific research on the spending of international tourists in Ho Chi Minh City.
Activities and societies: Participate in department-level scientific research on the spending of international tourists in Ho Chi Minh City.
Graduation thesis report on dark tourism integrated with education and how to optimize the number of visitors to dark tourism at the War Remnants Museum.
Kinh nghiệm làm việc
Food & Beverage Server - Part-time tại Pho Dinh Restaurant
District 7, HCMC, Vietnam - 8/2023 - 10/2023
Managed customer orders with attention to detail to ensure accuracy and prompt delivery.
Maintained cleanliness and organization of the dining area to enhance the customer experience.
Assisted in the kitchen with food preparation during peak hours to expedite service.
Handled cash and credit card transactions with integrity and accuracy.
Supported kitchen staff to maintain ef cient operation.
Enhanced multitasking abilities by managing multiple tables and customer requests efficiently.
Sales Representative and Customer Consultant - Internship tại Saigon Waterbus - Daily Co. Ltd
District 1,HCMC, Vietnam - 6/2022 - 7/2022
Ticket Sales Processes: Learned procedures for guiding passengers on ticket purchases, both in-person and online.
Customer Service Collaboration: Collaborated with the Customer Service Department to handle inquiries and ensure a seamless passenger experience.
Passenger Requests: Assisted with inquiries related to services, schedules, and ticketing options.
Feedback Collection: Collected and documented passenger feedback to improve service quality.
Retail Sales Associate - Freelance tại Dong Tam Snake Farm
Tien Giang province, Mekong Delta, Vietnam - 2/2020 - 2/2024
Provided information about animal species and farm services.
Maintained 100% customer satisfaction, participated in sales activities.
Reduced expired inventory by 30%.
Collaborated with the team to achieve salestargets.
Social Media - Freelance tại Happyland entertainment complex
Bến Lức district, Long An, Vietnam - 3/2024 - 4/2024
Photographing Tour Activities: Captured photos of group tour activities, ensuring high-quality and engaging images.