Waitress tại Khách Sạn CẢnh Hưng

8/2022 → 5/2024 (1 năm 8 tháng)

Hải Phòng

- Greeting customer by using body language or language, attending to their needs. - Introducing the dishes on the menu to customers, paying close attention to every detail - Cooperation and support for colleagues and new employees

Trainee GSA tại Sheraton Hai Phong

6/2023 → 8/2023 (2 tháng)

Hải Phòng

Greeting customer by using body language or language, in person or on the telephone; answering or referring inquiries. Directs customers by giving instructions. Following procedures; monitoring logbook; issuing visitor badges to maintain security. Support check-in and check - out process Support work at Club Lounge.

Trainee GSA tại AVANI Hải Phòng Harbour View

2/2024 → 6/2024 (4 tháng)

Hải Phòng

To greet all guests, including welcoming, attending to their needs, and providing interpretation services. - Coordinate all aspects of group arrivals, ensuring a smooth check-in process, attending to their needs during their stay, and handling billing procedures. - Provide support to colleagues by assisting with individual guest check-in and check-out processes. Achievements: - Acknowledged by the General Manager for exemplary dedication and enthusiasm during training. - Profcient in utilizing the OneS system to enhance operational efficiency.

3rd student-level scientific research

6/2024

Researching historical and cultural relics in Hai Phong and providing solutions in developing and preserving local historical relics

1st school Olympic English.

4/2023

Presentation and criticism in English for non-majors