Im a good and new blank paper. Im willing to learn new things of course and improve myself better after having any mistake. Possitive mind and beautiful smile are always turned on. Please have a overview about my enclosed CV and give me a chance to have the direct interview, Im sure Im the one you are looking for. Thank you!

HOA SEN UNIVERSITY : Major: Business English

-Fast learner and hard worker. -Good at presentating. -Good communication and customer service skill. -Enthusiastics, responsible and open minded. -Work in team with people of all agesand backgrounds and lead them to accomplish common goals.

October 2014 - Present : XO TOURS (CURRENT) Tour leader/Tourguide As a tourguide: -Introduce the guest about Vietnamese cultural. -Pick up and drop off clients from their hotel. -Drive safely to the place on the tour, communicate with them to keep the enthusiansm during the tour. - Serve them food and notice about the taste of customer to help serve them well. +Achievement and skill gained: -Start the conversation and keep it going on well with strangers (Toutrists). -Perfect service (one by one). -Teamwork. As a tour leader: -Set up the logistic seats for everyone included tourguides and guests. -Arrange suitable tourguide to any kind of guest's personalities. -Build good image and maintain good relationship. -Train new employees. -Manage the time. -Do the work assignment, being ready to deal with many situations on the tour. -Make sure all the guests are satisfied by the end. -Notice about their personality, their demand to change some details in the set up program to meet their greatest needs. +Achievements and skills gained: - Be assessed positively by the customers: active,extremely adaptable... - Observe, learn and catch customers’ demand well. - Improve English Communication Skill. - Control the whole group (>4).