Banquet S&M/Duty Manager/Concierge Manager/HR/Front Office/F&B Butler tại Grand InterContinental Seoul Korea

4/1999 → 9/2014 (15 năm 5 tháng)

Seoul

 Banquet S&M Executive  HR Employee Relations officer  Duty Manager  Butler of Indian Prime minister for Nuclear Security Summit Seoul  Butler of Indian Prime minister for G20 Seoul Summit 2010  Concierge Supervisor  Bell man  Valet Parker

General Manager tại Vina Pioneer Industrial Co.,Ltd

9/2014 → 8/2015 (11 tháng)

Hung Yen

 Achieves marketing and sales operational objectives by contributing marketing.  Sales information and recommendations to strategic plans and reviews; preparing and completing action plans;  Quality management. implementing production, productivity, quality and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.  Developing new Market to Korean, Japanese, Chinese, Vietnamese and Burmese customers by strong sales & Marketing skills

Sales & Marketing Director tại Enprat E&C Vietnam/Myanmar

8/2015 → 6/2017 (1 năm 10 tháng)

Hanoi/Yangon

Sales & Marketing Director  Develop Japanese, Korean and Burmese Building or Factory Project owner  Maintain and develop good relationship with Building or Factory Project owner through personal contact or meetings or via telephone or e-mail.  Lead the development and preparation of RFP’s, Pre-Qualification, formal presentations, proposal, and contracts.  Track and report current status of potential projects, markets, Customer news, and developments.  Follow up with the client along the execution of the project.

General Manager tại Akore Myanmar Life Hotel

6/2017 → 6/2019 (2 năm )

Yangon Myanmar

Pre-Opening General Manager  Set up Hotel PMS System and train employees  Develop & build up the customer relationship especially owners and asset managers.  On-line/Off-line marketing thru blog  OTA/TA Sales & Marketing (JTB Japan, Hana Tour Korea, Chinese Travel Agencies)  Create and establish the property on defined target markets, business management and develop and fulfill the defined business plan.

CEO & General Manager tại Song Gia Golf Resort(Sono Belle Hai Phong)

8/2019 → 1/2020 (5 tháng)

Hai Phong

CEO & General Manager of Hotel, Serviced Residence and Golf club  Develop, maintain relationships, accommodation and Golf club KR market : LG Electronics, LG Innotek, LG Display JP Market : Kyocera and suppliers etc  Manage overall hotel, residence and golf club departmental Finance part : budgets through ensuring effective scheduling, accurate forecasting, managing inventory, controlling expenses, reviewing labor costs, Sales & Marketing Part: Creative promotions, and enforcing systems and controls. Operation : Set up Hotel & Golf club PMS System and train employees  Directly work with Korean Travel Agencies for Golf & Hotel room package

Group General Manager tại Công ty Cổ phần Du Lịch Dịch Vụ Nam Cường

2/2020 → 11/2020 (9 tháng)

Hai Duong/Hai Phong/Nam Dinh

Cover Korean, Japanese and Chinese markets.  Work closely with all managers in developing sales & marketing for Korean, Japanese and Chinese customers  Additional development of Korean/Japanese manual  Employee restructuring, cost saving under Pandemic  Organize regular meeting, events of Korean General Director’s associations, especially Hai Duong, Hai Phong, Hanoi, Hung Yen area at the property  Managing operation issue of Customer’ voice immediately  Achieve the designated quarantine hotel of LG Hai Phong and create the customer sales customize the room facilities with F&B revenue  Directly work with Korean/Japanese/ Chinese Travel Agencies

Sales Manager tại Amata Ha Long JSC

11/2020 → 11/2024 (4 năm )

Quang Ninh

Sales Representative (KCN Amata Ha Long)  Project presentations to customers of Korean, Chinese, Japanese, European and the American.  Attending conferences, meetings, and industry events.  Contacting potential clients to establish rapport and arrange meetings.  Researching organizations and individuals to find new opportunities  Finding and developing new markets and improving sales.  Support contract of Industrial land, company registration and factory construction (Jinko Solar Vietnam, Iris Oyama, SamSong Vina etc.)  Advisory & Assistance of KOREA & JAPAN DESK in Quang Ninh Province.

General Manager tại Pearl River Hotel & Apartments Hai Phong

8/2022 → 6/2024 (1 năm 10 tháng)

Hai Phong

Cover Korean, Japanese, Taiwanese and Chinese markets.  Work closely with all managers in developing sales & marketing for Korean, Japanese , Taiwanese and Chinese customers  Room cost and food cost analysis and management  Service training plan setup and department head training management  Control and manage sales call planning for KCN Trang Due/Nomura/Amata/Dong Mai/Viet Hung/Hanoi city/Hochiminh city  Managing Banquet events of Korean/Japanese/Chinese/Taiwanese Association directly  Managing operation issues & Voice of Customer for Serviced Residence  Organize Monthly party of Long-Term guests of Serviced Residence  Hotel revenue and budget management  Directly work with Korean/Japanese/ Chinese Travel Agencies  Managing RedCap Tour of LG Group to be preferred selected Hotel  Keep a good relationship with Chairman of Korean/Japanese/Chinese/Taiwanese Association Hai Phong.  Sales & Marketing for Casino customers thru Travel Agencies  Casino customer service for Korean/Japanese/Chinese

Tra Nguyen - Chief Executive Officer

Nam Cuong Hotels & Resorts

ttnnico@gmail.com